Senior Disability Advisor - Deaf Student Support Program at Griffith University

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

109496.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Auslan Skills, Administration Skills, Lived Experience, Communication Skills, Interpersonal Skills, Active Listening, Emotional Intelligence, Time Management, Organization Skills, Problem-Solving, Critical Thinking, Auslan Interpreter Booking Management, Administrative Systems Maintenance, Budget Tracking, Data Integrity

Industry

Higher Education

Description

Company Description Join the Student Disability and Accessibility team at Griffith University. A passionate and close-knit group which provides quality support to students with a disability and/or health condition on all campuses and is involved in outreach to raise aspirations and access to tertiary education. This unit also has the Deaf Student Support program, supporting Deaf students with access to Higher Education at Griffith and other institutions in SEQ. Fast approaching 45 years of service in Auslan interpreting support, and access to higher education degrees and pathways. Job Description As a member of the Student Disability and Accessibility Team, looking primarily after Auslan Interpreting bookings for students at Griffith and other institutions as well as more indepth support for Griffith students you will: Facilitate the inclusion of Deaf students in their programs and the broader University community by negotiating reasonable adjustments and coordinating the provision of support services to these students across all Griffith campuses including students studying through Griffith’s Digital Campus. Coordinate the Educational Auslan Interpreter booking arrangements for internal and external students and clients, from receipt of booking through to follow up of accounts being paid. This can be across 5 campuses, 4 different institutions and their varying campuses, approximately 20 deaf students and 40 Auslan Interpreters. Some service delivery and movement between campuses may be required. About you It is essential you can demonstrate that you have substantial experience in working with Deaf students and staff, have exceptional Auslan skills and administration skills. In addition, to be successful in this position and to enjoy the rewarding nature of the role, it is important you have highly developed skills in the following areas: Lived experience, or high level Auslan and experience interacting with Deaf Community. Communication and interpersonal skills with a high level of self-assurance. You will need to clearly articulate your ideas and instructions and enjoy working with on-going situations. Active Listening skills to understand and address student concerns effectively. Emotional Intelligence using empathy to understand and relate to students' emotions and challenges whilst maintaining professional boundaries and providing support. Ability to handle high-pressure situations calmly and respond effectively. Good time management and organisation skills enabling you to prioritize tasks efficiently to manage workload. Proven ability to manage Auslan interpreter bookings, changes, and calendars for multiple stakeholders. Skilled in maintaining accurate administrative systems, including purchase orders/Invoices, budget tracking, expense registers, and electronic student records. Confident using databases and digital filing systems, with high attention to detail and a commitment to data integrity. Strong problem-solving skills with critical thinking enabling you to analyse situations and develop effective solutions, whilst adapting and adjusting to changing circumstances and processes. What we offer This is a full-time fixed-term (12 months) position (with possibility of ongoing) and will be primarily based at the Griffith University Brisbane South (Nathan) campus. As Griffith is a multi-campus University you may be required to work across other campus locations. Salary Range The full-time equivalent base salary will be HEW Level 7 range $101,068 - $109,496 per annum + 17% superannuation. The total FTE package will be in the range $118,249 - $128,110 per annum. Qualifications Tertiary qualifications in a relevant field (e.g. special education, education, human services, occupational therapy) with work experience with people with disabilities. Additional Information At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information, please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role (please refer to the qualifications above and the Position Description) Current curriculum vitae/resume including full contact details Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Applicants must have Australian working rights. Successful candidates may be subject to a criminal history check. For further information specifically about this role, please contact Cathy Easte, Manager, Student Disability and Accessibility. [email protected] Closing date: Sunday 5th April 2026 at 11:59pm AEST. All applications must be submitted online. Primary Location (Campus): Brisbane South (Nathan) Employment Type: Full Time Department ID: Student Wellbeing and Accessibility - SSN Appointment Type: Fixed Term

Responsibilities

The role primarily involves facilitating the inclusion of Deaf students by negotiating reasonable adjustments and coordinating Auslan Interpreter booking arrangements for internal and external clients across multiple institutions and campuses. This includes managing the entire booking process from receipt through to payment follow-up for approximately 20 deaf students and 40 interpreters.