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Senior Division Director of Children & Family Services

POSITION SUMMARY

The Sr. Division Director of Children & Family Services is responsible for the overall leadership, direction, and management of the division’s programs and staff. Reporting to the Chief Program Officer, this position oversees the effective delivery of services to children and families, ensuring all programs operate in alignment with the organization’s mission, values, and strategic priorities.
This role provides direct supervision to management-level staff and is responsible for the planning, development, implementation, and evaluation of all divisional programming. The Sr. Division Director manages the division’s budget, monitors program performance, and ensures compliance with contractual, legal, and regulatory requirements in collaboration with internal functional departments.
The position serves as the primary liaison to government funders and community stakeholders, maintaining strong relationships to support service delivery and program sustainability. Additionally, the Sr. Division Director fosters intra-agency collaboration to promote integrated service models and contributes to the agency’s strategic development and operational effectiveness.
This leadership role requires expertise in child and family services, strong administrative and fiscal management skills, and a commitment to advancing equitable, high-impact services across the communities served.

REQUIRED QUALIFICATIONS

• Master’s degree in Social Work, Public Administration, Human Services, or a related field, with appropriate professional licensure (e.g., LICSW, LMFT, LP, or equivalent).
• Minimum of ten (10) years of progressively responsible experience in a nonprofit or social service organization, including at least five (5) years in a senior leadership or director-level role with oversight of programs, personnel, and contracts.
• Demonstrated experience in strategic planning, program development, implementation, evaluation, and continuous improvement.
• Proven ability to manage complex budgets, oversee financial performance, and develop funding proposals in collaboration with development and finance teams.
• Experience working effectively with Boards of Directors, Advisory Committees, and external stakeholders to support agency governance and strategic initiatives.
• Excellent written and verbal communication skills, with the ability to represent the division and organization to a wide range of internal and external audiences.
• Strong interpersonal and leadership skills, with the ability to build and sustain collaborative relationships across multidisciplinary teams, funders, and community partners.
• In-depth knowledge of licensing regulations, accreditation standards (such as NAEYC), and compliance requirements for children and family services programs.
• Experience developing and maintaining policies and procedures that ensure program quality, regulatory compliance, and alignment with organizational values.
• Commitment to equity, inclusion, and culturally responsive service delivery in support of diverse children, families, and communities.

PHYSICAL REQUIREMENTS

• Due to the nature of our work, employees may be required to work some non-traditional business hours including evenings, weekends, and holidays.
• Must be able to travel locally for meetings and funder engagements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the assigned and essential functions.
  Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
  Job Description Updated: 2/15/2024.
  Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job