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Senior Domestic Customer Service Executive - Order Processing at Osotspa Public Company Limited

Bangkok, Bangkok, Thailand -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Customer Service, Workflow Readiness, Data Quality, Issue Resolution, Process Improvement, Operational Analysis, Cross-functional Coordination, Service Performance Enhancement

Industry

Food and Beverage Services

Description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary Senior Domestic Customer Service Executive - Order Processing Ensure accurate, efficient, and compliant execution of end‑to‑end Order‑to‑Cash operations across Domestic Customer Service by overseeing operational workflow readiness, maintaining process and data quality, resolving operational issues of moderate complexity, and driving continuous improvement to enhance service performance and customer experience. Job Description: Senior Domestic Customer Service Executive - Order Processing Oversee daily workflow readiness and operational stability Maintain quality and accuracy in operational processes and system data Resolve medium-complexity exceptions and coordinate cross-functional issue handling Provide operational analysis and insights to support process improvement Drive continuous improvement initiatives across Order-to-Cash processes Facilitate knowledge sharing and operational clarity within the team Other related duties as assigned Qualification: Bachelor Degree If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! THE POWER TO ENHANCE LIFE To create a high performance and learning organization where employees are empowered, engaged, and committed to deliver their very best with passion and integrity. Learn More https://www.facebook.com/Osotspa-Careers-1421972411353652/?ref=bookmarks https://www.linkedin.com/company/5948468/admin/

Responsibilities

This role involves overseeing the daily workflow readiness and operational stability for end-to-end Order-to-Cash operations within Domestic Customer Service. Key duties include maintaining process and data quality, resolving medium-complexity operational issues, and driving continuous improvement initiatives.