Senior Duty Engineer|General Engineering (VAJ) at EMAAR

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Maintenance Engineering, Electrical Engineering, Mechanical Engineering, Budgeting, Forecasting, Operational Tasks, Coaching, Training, Resource Allocation, Communication, Service Recovery, Customer Focus, Drive for Results, Resilience, Adaptability

Industry

Real Estate

Description

ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This Engineering function is responsible for maintenance and planning across the hotel to ensure full availability and serviceability of hotel facilities and to minimise disruption for guests. It is responsible for overseeing all repair work, preventative maintenance and reconstruction work is completed to standard, as well as ensuring functional emergency recovery plans. WHAT YOU WILL NEED TO SUCCEED * Minimum Certification in Maintenance Engineering or related Technical field / Degree in Electrical or Mechanical Engineering. * Minimum of 2 years’ experience in a similar position in a 5-star hospitality company. * Minimum 5 -6 years in Hospitality industry. * Good knowledge of engineering budgeting and monthly forecasting. PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST * Oversee and ensure all operational tasks of the department are conducted in line with the service standards and procedures. * Coaching and training on-the-job. * Providing constructive feedback (on- and off-the-job). * Analyzing operations and assigning resources accordingly. * Conducting huddles during shifts to ensure seamless communication. * Prevent complaints and ensure adequate service recovery where needed. * Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart. COMPETENCIES * Put Customer First * Drive for Results * Learning * Resilience * Adaptability WHAT WE BELIEVE IN At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. Ownership Mindset No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. Fast Paced Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. Talent and Tenacity Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. Adaptability We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Responsibilities

The role involves overseeing all engineering department operational tasks, ensuring they align with service standards, and conducting coaching and training for team members. Responsibilities also include analyzing operations, assigning resources, conducting shift huddles, and proactively managing guest complaints.