Job details

$58,100 - $85,400 a year

Employee discount, Opportunities for advancement

Part-time, Casual, Full-time

Weekend availability, Shift work, Public holidays

12 Main Street, Mount Annan NSW 2567

Full job description

About the Role

Aquila Hotels has an exciting opportunity available for a Hotel/Pub Duty Manager at our Sydney venue, Mount Annan Hotel.

Mount Annan Hotel boast a sophisticated and stylish design, with exceptional quality food, beverages and entertainment activities. This is a genuine career advancement opportunity for an aspiring Hotel/Pub Duty Manager, who is ambitious, highly motivated, customer focused and well organised. If you are a great team player with a drive to succeed in all aspects of your job, work to high standards, take pride in your work and responsibilities, have a strong "lead by example" approach and truly want to progress your career, then this is the job for you!……. come join our outstanding team!

Benefits and Perks

· Staff discounts

· Training and development opportunities

· Multi-venue group

Skills and Experience

Aquila Hotels are looking for an accomplished and highly experienced Hotel/Pub Duty Manager! The successful candidate will have the following attributes:

· Proficiency in both food and beverage management in a high calibre hotel venue with minimum 2 (2) years’ experience is essential.

· Maintaining a high standard of service to all patrons, while ensuring compliance with company policies and government regulations.

· Ensure smooth running of hotel operations on designated shifts.

· Complete all cash reconciliations in an accurate and timely manner.

· Solid experience and strong understanding of TAB facilities.

· Hold a current RSA and RCG.

· Proactively supervise all staff by providing clear and consistent direction, ensuring that high standards are adhered to at all times, as well as promoting a harmonious team environment.

· Ability to mentor and train staff

· The right candidate must have excellent communication skills and a strong customer service focus, as well as, be professionally presented and groomed at all times.

· A committed, trustworthy and responsible individual is what we are looking for. The candidate must be flexible and available to work mostly nights, weekends, public holidays, when rostering demands this.

· An Australian National Police Check within the last 3 months.

· Available for an immediate start.

Pay: $58,100.00 – $85,400.00 per year

Work Location: In personJob details

Pay information not provided

Professional development assistance, Health insurance, Birthday leave

Full-time

Weekend availability, Shift work

8 South Steyne, Manly NSW 2095

Full job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE NO TWO DAYS ARE THE SAME!

At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Manly team as the Senior Duty Manager today!

How You’ll Shine

To actively contribute to this global company’s vision to put the world on vacation, as a Senior Duty Manager you are responsible for assisting the Front Office Manager in managing the front office team and ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.

You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Immediate start + full time hours
• Permanent full time opportunity
• Subsidised private health insurance
• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Birthday leave!

What You’ll Bring

To be considered for this great opportunity it is essential that you have the following skills and attributes:

• Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)
• Knowledge of hotel property management systems, Opera preferred
• Events experience highly regarded
• Excellent communication skills, written, verbal and active listening
• Detail focused with an organised approach and ability to multitask
• Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations
• Exceptional time management skills and the ability to work under pressure
• Strong negotiation and problem solving skills
• Proficiency in using a computer and Microsoft Office applications
• Bookkeeping /finance experience is highly regarded
• Immaculate presentation and grooming standards
• Ability to work a flexible roster, including weekends and school and public holiday periods
• The capability to work in a fast-paced environment both as part of a team and autonomously

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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