Senior eCommerce CRM Specialist, Europe at Pwrteams

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

eCommerce, CRM, Salesforce Marketing Cloud, Email Marketing, Data Analysis, Campaign Development, Audience Segmentation, A/B Testing, HTML, Communication Skills, Organizational Skills, Proactive Attitude, Collaboration, Multicultural Environment, Results-Driven, Commercial Acumen

Industry

IT Services and IT Consulting

Description

Overview Pwrteams is is currently looking to hire an organized and result-driven eCommerce CRM Specialist to support the eCommerce business of a large multinational company in Consumer Electronics. You will join a dynamic and diversely skilled group driving the Europe business. This is a great opportunity to contribute to the success of a leading brand, to own projects, and to cooperate with senior stakeholders across eCommerce, Marketing, Platform and Analytics. In this role, you will partner closely with regional category managers and global marketing teams to deliver CRM strategies with a focus on driving revenue and awareness of key commercial moments. Familiarity with Salesforce Marketing Cloud Enterprise (MCE) is essential to ensure smooth campaign execution. Responsibilities What you'll do: Revenue Planning & Campaign Development: Partner with regional category managers to build the quarterly CRM calendar Plan, execute and manage CRM campaigns end-to-end Develop and manage audience segmentation strategies to maximize engagement & impact Coordinate the localization process (ensure the local approval of CRM copy) Tools & Platform Competency: Execute campaigns using Salesforce Marketing Cloud Enterprise (MCE), managing workflows, approvals, and maintaining quality control Data Analysis and Testing: Own and report key KPIs (campaign revenue, quarterly revenue, list growth) Provide insights through CRM analytics, identifying opportunities for growth and optimization Monitor email list performance (e.g., size, health) to optimize deliverability and audience reach Drive A/B testing initiatives, applying results to improve email content & performance Qualifications What we are looking for: Technical skills & experience: Proven experience in email or lifecycle marketing, ideally within a large business environment Familiarity with Salesforce Marketing Cloud Enterprise (MCE) Basic familiarity with HTML for email editing and campaign deployment is a plus University degree in Business, Marketing, Digital or a related field Soft skills Commercial acumen and results-driven approach Confident , autonomous & proactive self-starter with a hands-on attitude Excellent interpersonal & communication skills. Collaborative mindset Organized and able to manage competing priorities At ease in multicultural, multifunctional and matrix environments Fluent in English. Other European languages are a strong advantage Why work with us: Great work-life balance Competitive remuneration package Exceptional social package & special discounts Supplemental health & dental care Team bonding events Excellent office location & facilities Relaxing & gaming areas Free bike parking & showers More about Pwrteams: Join our fast-growing and diverse team at Pwrteams, where we provide premium IT and engineering nearshore solutions to our global customers. Since 2007, we pursue to become the market leader in assembling cross-border IT and engineering teams for customers. Our operations are strategically positioned within Eastern Europe’s dynamic tech ecosystems, from where we cater the global business landscape. We're at the forefront of travel, media and fintech innovation, healthcare efficiency enhancements, and others. Our goal? To connect interesting customer projects and skilled talent alike. Become a part of our team and take the next step on your personal career journey. How to apply: If you recognize yourself in this role, please send your CV in English.Our team would be excited to get in touch if your skillset and experience match the profile we look for. Of course, all applications will be treated as strictly confidential. #Pwrteamscareers

Responsibilities

The Senior eCommerce CRM Specialist will partner with regional category managers to build and manage CRM campaigns, focusing on revenue and engagement. They will also analyze data to report on key performance indicators and optimize campaign performance.