Senior eCommerce Manager at Dyson

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

eCommerce Strategy, P&L Management, CRM, Digital Marketing, Consumer Acquisition, Site Optimization, Revenue Growth, Team Leadership, Data Analysis, Bilingual Communication, Brand Integrity, Promotional Planning, Customer Engagement, Forecasting, Technical Skills, Market Analysis

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About Us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. About the Role Dyson Korea is building an eCommerce team which will be tasked to bring a creative, innovative and high growth approach to the eCommerce experience direct to consumers. Reporting to the Head of eCommerce in Dyson Korea, the Senior eCommerce Manager will be at the helm of driving continuous online customer journey improvements on the official brand website, helping deliver the strategic direction of the online business in the Dyson growth plan. You will be expected to work closely with a network of marketing, CRM and sales colleagues based in Dyson’s global as well as local functions and responsible for the commercial results of Dyson. This role offers a great opportunity to further your career in online sales and at a company driven by technology and innovation. Main responsibilities include but not limited to:- Define and drive the strategy for the Korea eCommerce business in order to achieve sales objectives, within the profit targets, while preserving and building the brand integrity Plan and execute marketing and promotional calendar, driving sales and margin, lead generation, consumer acquisition, site traffic, improving average transaction size, and order frequency Identify required site updates to improve site performance and drive sales/margin. Manage the execution of on-going site updates that provide enhanced functionality. Insure integrity and functionality of all on site content and engagement tools Ensure alignment with global vision whilst maintaining local relevance Ensure alignment with regional/ local retail marketing strategy and activation plans Managing mobile and web site optimization, technical and aesthetic, navigation, performance and functionality to positively impact e commerce efforts Alignment of inventory demand, and sales plan through accurate forecasting with finance and supply chain You will drive revenue across our direct-to-consumer channels through innovative strategies and tactics designed to acquire, retain, reactivate and reward consumers across all segments Building consumer centric strategies for lead generation, new customer acquisition and sales growth via digital and direct marketing Leveraging the CRM platform to optimize lifetime value. Enhancing the CRM database to improve the knowledge of customer preferences in Brands and products Driving consumer acquisition and loyalty initiatives across all channels, focusing on personalization, testing and driving engagement and retention. Get aligned with the customer lifecycle relational owner engagement CRM program About You To be successful in this role you will have strong commercial acumen having managed P&L and budgets. You are a proven leader with the ability to coach and develop across a wide team and can work well within a cross departmental team framework. Previous skills & experience:- Solid experience and proven track record in delivering significant revenue growth through strategic planning & brand partnerships Knowledge of consumer lifecycle journey, CRM and eCRM Must be proficient in Google analytics, MS Excel, Powerpoint Fluency both in Korean and English Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Responsibilities

The Senior eCommerce Manager will define and drive the strategy for the Korea eCommerce business to achieve sales objectives while maintaining brand integrity. This includes planning marketing calendars, managing site updates, and driving revenue through innovative consumer strategies.