Senior Education Support Administrator - School of Philosophy, Theology and at University of Birmingham
Birmingham, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 Jun, 25

Salary

35388.0

Posted On

12 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Education Management

Description

POSITION DETAILS

School of Philosophy, Theology and Religion
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388
Grade: 5
Part Time (21 hours per week)
Fixed Term contract up to December 2025
Closing date: 29th June 2025
This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager.
’Open House’ Drop In Session: We will be holding an ‘open house’ drop in session at the University’s Exchange building, in Centenary Square, Birmingham, between 10am and 5pm on Friday 6th June 2025. If you’re interested in working at the University of Birmingham and perhaps have a few questions, this is an opportunity to meet colleagues in the Recruitment team. It will be a relaxed and informal event – you can drop in at any time.

Responsibilities

ROLE SUMMARY

The School of Philosophy, Theology and Religion offers a variety of forward-thinking undergraduate and postgraduate study opportunities. We are home to a dynamic and friendly community of staff and students, pursuing original research on a wide range of topics.
At the University of Birmingham, students are at the heart of all we do. You will join a professional services team which is passionate about providing excellent administration support for students and staff.
Duties may vary between teams, but you will have the opportunity to contribute or take a lead in all aspects of administration supporting the delivery of our teaching and research programmes for students.
You will work closely with a diverse group of people including managers, academic staff and students to deliver the annual cycle of teaching and learning related activity.

MAIN DUTIES

  • Act as primary contact for academic staff involved in the Schools’ /Programmes’ learning and teaching, providing expert guidance, understanding and resolving queries, and identifying when to delegate or escalate queries.
  • Deal with higher profile contacts on own initiative.
  • Work with and support your team to plan, organise, maintain and deliver activities, enabling the successful delivery of programmes.
  • Specifically take responsibility for the more complex tasks associated with welcome, induction/re-induction, attendance monitoring and recording, examinations, progression, and graduation etc.
  • Make a substantial contribution to the management, development and implementation of operational processes.
  • Prepare and deliver management and institutional reports; this will include responding to complex data requests involving the need to pull information from various sources.
  • Compile, manipulate, analyse and interpret large and complex data sets, drawing up reports and/or identifying required actions as appropriate.
  • Support the development of systems and procedures to assist in the day to day running of School/Programme administration.
  • Responsible for the regular review and update of key documentation.
  • Support periodic quality assurance related audits, report on compliance, propose solutions and develop and deliver remedial action plans.
  • Providing a professional secretarial service to relevant committees and meeting.
  • Proactively identify ways of enhancing the curriculum and student experience, making recommendations as appropriate.
  • Support equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.
  • Manage all data in accordance with University policy and Data Protection Regulations.

OTHER DUTIES

  • The post-holder will undertake any other duties that may be assigned by the relevant management team in support of more complex activities.
  • If in a supervisory role, you will line manage all staff and take responsibility for co-ordinating and prioritising the work of others, normally as the head of a small team or sub-unit of a team. If not in a supervisory role you will still be expected to act as a role model and coach members of the team.
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