POSITION DETAILS

College of Life and Environmental Sciences
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £36,130 to £45,413 with potential progression once in post to £48,149
Grade: 7
Full Time, Fixed Term contract up to July 2026
Closing date: 27th April 2025
This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager.

ROLE SUMMARY

This role is based within the College of Life and Environmental Sciences and plays a vital role in supporting the management and development of educational provision working closely with senior academics and Professional Services colleagues to enable the College to deliver excellence in teaching.
The post holder will possess a broad understanding of how academia operates as a business and will be responsible for the management and optimisation of administration for all learning, teaching, compliance and quality administrative processes. They will work with all members of the LES Education Services team, lead on defined Education projects and make a major contribution to strategic discussions, developing policy and procedure to ensure consistency of practice and delivery of the College strategy.
The post holder will work on their own initiative and exercise a high level of judgement, skill and understanding to conceive, develop and implement long term improvements to service delivery and effective ways of working within their areas of responsibility.

MAIN DUTIES

• To work closely with School Heads of Education, and the wider College Education team to enhance and maintain the quality of education in line with University, College and School education strategy and the College strategic plan.
• Work independently, whilst consulting with senior academic staff, senior College staff and the Head of Education Services on the development and implementation of procedures to support change using an open and inclusive leadership style to gain commitment from all staff for any initiatives they implement. This will involve working with a variety of staff and may involve significant changes, gaining commitment and handling potentially difficult HR situations.
• Manage education-related administrative processes, ensuring they are robust, flexible and operate effectively interfacing with colleagues at both College and University level.
• Undertake regular reviews of education processes and systems to ensure that they remain efficient, integrated, fit for purpose and in line with current University, College and School quality assurance practices, current sector guidance and best practice. The post holder will identify the need for improvements where necessary and contribute to the delivery and implementation of action plans to respond to those needs, with agreement from the College Head of Education Services.
• Maintain an overview of curriculum development, taking responsibility for the integrity of information held at School, College and University level.
• Represent the College on Committees and Groups as directed by the Deputy Director of Operations (Education) and Head of Education Services.
• Ensure that the shape of support in each School is fit for purpose, reviewing and balancing the allocation of responsibilities within the teams to ensure that an effective and efficient service is delivered, and communicate with Schools to ensure the delivery of a high-quality service which meets local and College needs.
• Offer specialist advice about University systems, policies and regulations concisely in addition to reviewing, interpreting and implementing any new systems, policies or regulations using own specialist knowledge and expertise in this area to ensure administrative compliance.
• Work with professional services and academic colleagues to support the delivery of change projects across the College, planning and ensuring delivery within set timescales.
• In relation to teaching, learning and assessment the post holder will be expected to keep abreast of, analyse, interpret and provide professional expert advice and guidance within the School context on relevant University regulations, codes of practice and other external statutory obligations (including new legislation, CMA, QAA requirements etc.) taking into account the wide range of programmes delivered.
• Take the lead on projects or new initiatives relating to the University’s education agenda as required.
• Prepare and where appropriate, present reports, proposals and papers for stakeholders and senior meetings.
• Have oversight of College compliance in relation to student attendance/student route and line management responsibility for the College Attendance Recording/Monitoring staff.
• Ensure all relevant student attendance activity is in line with the College/University strategy.
• Promote and encourage professional development opportunities for the staff you manage, through the Professional Development Review process and the Birmingham Professional initiative, developing and enhancing necessary skillsets.
• The post holder will be required to undertake any other duties as may reasonably be required by the Head of Education Services, Deputy Director of Operations (Education) or Director of Operations.
• Coach and encourage staff in a supportive environment, demonstrating willingness to listen, engage and support.
• Contribute to and deliver training and other forms of support to staff within the College.
• Nurture good working relationships to ensure effective communication of College initiatives, also ensuring the University Planning & Policy Development processes and procedures are circulated effectively.