INTRODUCTION

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior EHR Analyst Oracle CernerMission Hospital. Local candidates preferred.

NOTE: ELIGIBILITY FOR BENEFITS MAY VARY BY LOCATION.

We are seeking a Senior EHR Analyst Oracle Cerner for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

JOB SUMMARY AND QUALIFICATIONS

The Senior EHR Support Specialist supports multiple facilities for abroad set of clinical applications or a module for a market. Primary responsibilities include facilitating clinical IT activities, providing second level support, and leading new module/application testing and implementation.
The Senior EHR Support Specialist facilitates and manages maintenance of application dictionaries, customizes based on division policies and procedures, training, and best practices for supported applications or module. We serve as enterprise subject matter experts responsible for implementing platform-wide corporate standards across division. Our focus is on driving integration, optimization, and best practice through EBCD.

RELEVANT WORK EXPERIENCE

• 5+ years

EDUCATION

• Bachelor’s Degree Preferred

OTHER/SPECIAL QUALIFICATIONS

Required:

• Understanding of clinical operations and application support processes and workflow
• Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
• Demonstrated ability to establish and build strong relationships across a broad range of personality types
• Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
• Demonstrated customer orientation
• Excellent leadership and teaching abilities
• Demonstrated advanced computer skills
• Understanding of reporting tools functionality and capabilities
• Must be able to drive to assigned sites to complete work

Preferred:

• Proficiency in various programming and clinical application reporting tools
• Customer service orientation and/or training

• Supports multiple facilities as a key clinical IT resource for implementation and support of a broad set of clinical applications.
• Leads and facilitates multiple facility core clinical systems team on clinical IT activities
• Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues
• Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
• Serves as project leader for facility-based implementations of clinical applications software releases and new products, may also facilitate multiple facility-based implementations of clinical applications software releases and new products
• Provides on-call assistance as needed
• Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and implementation for the facility
• Facilitates and manages maintenance of multiple facilities specific dictionaries
• Provides input to customize base division policies and procedures, training, and best practices for use within multiple facilities
• Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed
• Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications
• Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results for supported facilities
• May develop clinical application reports as needed
• Performs quality audits and tracks metrics related to clinical application use
• Participates in meetings as a member of facility clinical leadership for supported facilities
• Promotes system security and patient confidentiality and helps ensure compliance
• Coordinates the execution and use of tools for audits
• Builds strong relationships at supported facilities with core customer base (nurses, physicians, core team members, etc.) and facility leadership
• Adheres to Code of Conduct and Mission & Value Statement
• Participate in special projects as needed and performs other duties as assigned