Senior EMEA Customer Growth Marketing Specialist at Okta

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Marketing, Customer Success, Growth Strategies, Community Building, Cross-Functional Collaboration, Content Development, Customer Engagement, Artificial Intelligence, Strategic Insights, Customer Loyalty, Upselling, Peer-to-Peer Engagement, Customer Advisory Boards, Brand Presence, Sales Collaboration, Voice of the Customer

Industry

Software Development

Description

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About our team The EMEA Field Marketing team is a critical component of Okta’s ambitious growth strategy in the region. We are a passionate, high-impact group that works in close partnership with Sales and other cross-functional teams to drive pipeline, accelerate opportunities, and build brand presence. About this role This is a newly created, high-impact role within the EMEA Marketing function, dedicated to ensuring Okta's customers receive maximum value from their investment. You will be instrumental in building and executing content and community programs designed to foster customer loyalty, drive adoption, and fuel sustainable growth across the region. You will work cross-functionally with key internal stakeholders to deliver a cohesive customer experience. What you will do Create and execute customer reference programs that showcase successful customer journeys. Develop and lead the EMEA customer user group strategy, fostering strong peer-to-peer engagement and community. Organize and manage regional Customer Advisory Boards (CABs) to gather strategic insights and deepen executive relationships. Design and implement customer cross-sell and upsell programs in close collaboration with the Sales and Customer Success teams. Partner closely with the EMEA Field Marketing team and Global Customer Marketing stakeholders to ensure alignment and consistency in all customer-facing initiatives. Champion the voice of the customer within the organization, translating customer needs into actionable marketing programs. What experience you have Experience in customer marketing, customer success, or growth-focused roles, ideally within the EMEA region. Demonstrated ability to build, launch, and scale community or content-driven programs that measurably impact customer growth and retention. Experience working cross-functionally with Sales, Customer Success, and global teams. A keen interest in leveraging Artificial Intelligence (AI) and new technologies to enhance marketing effectiveness and customer engagement. Why you are excited about the role You are excited to be the customer's champion, directly influencing their success and maximizing their investment in Okta. You thrive in a dynamic, high-growth EMEA environment and are eager to build a foundational program from the ground up, making a visible, measurable impact on the business. You are a forward-thinking innovator ready to experiment with new approaches, particularly around content and community. Why we are excited about you We are looking for a collaborative and ‘can-do’ individual who is passionate about putting the customer first. You have a forward-thinking mindset and the ability to turn innovative ideas into successful execution. You’re an ace collaborator and have the drive to achieve the best results for our customers and the business. #LI-Hybrid #LI-JB2 P24094_3315950 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

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Responsibilities

The role involves creating and executing customer reference programs and developing user group strategies to enhance customer engagement. Additionally, it includes organizing Customer Advisory Boards and implementing cross-sell and upsell programs in collaboration with sales teams.