Senior Engineer - Coach at Culture Amp

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, TypeScript, React, Next.js, Distributed Systems, AI-Enabled Product Development, Collaboration, Communication, Mentorship, Observability, Reliability Practices, Customer-Centric, Outcomes-Oriented, Experimentation, Learning New Technologies, Privacy, Security

Industry

Software Development

Description

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work As a Senior Engineer on Coach, you’ll build AI‑powered coaching experiences that help managers and employees turn insights into confident action—directly supporting Culture Amp’s mission to create a better world of work. Coach combines People Science and AI to deliver a personalised coaching assistant, available whenever you may need guidance. Whether you’re preparing for challenging conversations, giving feedback, performance conversations, or even analysing engagement insights, Coach helps you act with clarity and confidence, and is currently being implemented throughout the Culture Amp platform. As part of this team of amazing humans: You’ll join a cross‑functional product team working with design, product, data science, and platform partners to evolve a trusted, secure coaching experience grounded in proven methodologies and evidence. You will: Ship high quality AI features — from discovery and design to implementation, testing, launch, and iteration. Integrate and enhance AI‑enabled capabilities (e.g., RAG, MCP servers, agents, tooling, llm-as-judge evals) with strong safety, privacy, and observability practices. Improve reliability and performance with streaming, token optimisation, and robust monitoring—balancing speed, cost, and quality. Collaborate with engineers, product managers, people science, designers and data scientists to deliver impactful AI solutions while mentoring and supporting the team. Raise the bar for engineering excellence through thoughtful design docs, code reviews, pairing, and mentorship. You have: Demonstrated Senior Engineer impact, leading delivery of moderately complex epics and navigating ambiguity with sound trade‑offs. Strong expertise in Python. Bonus if you have experience across TypeScript, React or Next.js Experience building and scaling distributed systems with solid testing, observability, and reliability practices. Practical familiarity with AI‑enabled product development (or a strong desire to learn), including RAG, MCP, agents, tools, prompt design, and evals/guardrails. Excellent collaboration and communication skills, with a product mindset and care for privacy, security, and data quality. You are: Passionate about experimenting and learning new technologies. Can thrive in ambiguous environments Customer‑centric and outcomes‑oriented - motivated by shipping trustworthy features that make work better. A pragmatic craftsperson who balances speed with maintainability and invests in team health. Curious, feedback‑driven, and comfortable mentoring while learning from others. We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time Extended year-end breaks: An extended refresh period at the end of year Excellent parental leave and in work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you to do your best & a work from home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here. Please keep reading... Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

Responsibilities

As a Senior Engineer on Coach, you will build AI-powered coaching experiences to support managers and employees in taking confident actions. You will work within a cross-functional product team to deliver high-quality AI features and enhance AI-enabled capabilities.