EXPERIENCE

• 3-4 years of experience in installation, maintenance, and repair of technical equipment or systems, including diagnosing and resolving issues.
• Proven experience in inventory management, procurement, and supply chain operations, including working with inventory management systems preferrred
• Hands-on experience in data governance, quality monitoring, and analytics, with knowledge of compliance standards in data management.
• Demonstrated success in leading teams, fostering collaboration, resolving conflicts, and coaching team members.
• Experience managing customer relationships, providing technical training, and delivering exceptional service.
• Experience producing detailed reports on inventory, data metrics, and operational updates for senior management.

EDUCATIONAL BACKGROUND

• Bachelor’s degree in a relevant field such as Engineering, Business Administration, Operations Management, or a related discipline.
• For specialized roles (e.g., Data Governance or Inventory Specialist), degrees in Data Management, Supply Chain, or Information Technology may be preferred.
• Advanced degrees (e.g., MBA, Master’s in Operations or Engineering) are advantageous for senior positions like Site Facility Manager or Inventory Specialist

PURPOSE

A Senior Field Service Engineer is responsible for performing maintenance, repairs, and installations at customer locations. Implements and monitors data rules, serving as the SME for their area while supporting the Data Owner operationally. Guides team members to achieve objectives through leadership, clear communication, and resource management. Manages site operations, ensuring offices are functional, overseeing on-site workers, and coordinating lease agreements. Ensures necessary parts, tools, and equipment are available for field engineers while managing software and hardware licensing.