Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As an Engineer, you will work as part of a global team supported by our business and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemon’s business goals.
Core responsibilities

As a Senior Engineer I, you will bring a high level of technical knowledge as well as strong mentoring abilities. You will be counted on as a leader in your technology space as you contribute to all areas of development and operations (pre-production to production). You will work closely with a Technology Manager, using your experience and knowledge to guide a team of Engineers though their day-to-day process, and provide a central escalation point for production concerns. You will be part of an Agile production release team and may perform on-call support functions as needed. As a Senior Engineer I, you would be a primary caretaker of production systems and would maintain a deep understanding of how delivered products are functioning.

• Are a main contributor in Agile ceremonies
• Provide mentorship and facilitate engineering training for a team of Engineers
• Perform and delegate engineering assignments to ensure production readiness is maintained
• Conduct research to aid in product troubleshooting and optimization efforts
• Conduct research to guide product development and tools selection
• Provide an escalation point and participate in on-call support rotations
• Actively monitor key metrics and report on trends
• Participate in our Engineering Community of Practice
• Contribute to engineering automation, management or development of production level systems
• Contribute to project engineering design and standards verification
• Perform reliability monitoring and support as needed to ensure products meet guest expectations

QUALIFICATIONS:

• Bachelor’s Degree in IT Engineering, Computer Science with 5-8 years’ experience
• Configure, customize, and maintain enterprise workflows and IT service management processes in ServiceNow.
• Lead SPM (Strategic Portfolio Management) initiatives to align projects and investments with organizational goals.
• Develop interactive, dynamic user interfaces and functionality using JavaScript for web and application solutions.
• Design, write, and optimize complex queries in SQL to drive accurate data insights and reporting.
• Build robust automation, analytics, and application logic in javascript and Glidescript(for Servicenow) for scalable business solutions.
• Develop interactive, dynamic user interfaces and functionality using JavaScript for web and application solutions.
• Design, write, and optimize complex queries in SQL to drive accurate data insights and reporting.
• Experience in building integrations within and outside of servicenow - IntegrationHub, Kafka, REST API
• Active ServiceNow certifications (CSA, CIS-SPM/ITBM) or readiness to certify.
• In depth knowledge of applications within Project Portfolio management with Financials including but not limited to applications below
• Resource Management
• Financial/Cost Management
• Project/Portfolio/Demand Management
• Time Card management
• Deep knowledge of ServiceNow platform capabilities such as Workspaces, Flow Designer, UI Builder, Performance Analytics, IntegrationHub, and scripting.

Please refer the Job description for details