Senior Engineer/Manager Customer Quality at Infineon Technologies AG Australia

Chengdu, Jiangsu, China -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engineering, Semiconductor Industry, Quality Management, Quality Control Methodology, 8D Problem Solving, Quality System Know-How, Quality Audit Experience, Automotive Applications, Power Applications, Communication Skills, English Proficiency, Independent Work, Pressure Management, Customer Satisfaction Improvement, Quality Improvement Activity, Customer Quality Strategy

Industry

Semiconductor Manufacturing

Description

Senior Engineer/Manager Customer Quality Your Role Key responsibilities in your new role Manage customer complaints (Product Quality) Manage and coordination for customer audit / quality visit Manage customer inquiry (product quality related) /quality interface relationship Support for quality contract (i.e. QAA) with customers Support design-in projects at major customers Support quality improvement activity with customers Develop strategy for customer quality and service improvement Quality marketing/training to customers Manage customer satisfaction improvement program Lead/support customer quality team on critical complaint handling Your Profile Qualifications and skills to help you succeed Bachelor Degree above in Engineering 5+ years’ experience in Semiconductor industry and Quality 2+ years’ experience as Customer Quality Management BE/FE process knowledge; Quality control methodology; 8D problem solving; Quality system know-how; Quality audit experience Know-how on automotive and power application is preferred Ability to work independently and under pressure Good skill in speaking / writing in English Good communication skills Contact: lucy.shi@infineon.cn #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.

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Responsibilities

The role involves managing customer complaints and coordinating customer audits and quality visits. Additionally, it includes supporting quality contracts and improvement activities with customers.