ONBASE EXPERIENCE REQUIRED

Are you looking to expand your skills in the OnBase world? Would you like your employer to help you grow your certifications within OnBase, develop into an even better consultant, help customers find more efficiencies through ECM software…then KeyMark wants to hear from you!
Senior OnBase Engineers work closely with KeyMark project resources and the Customer to fully understand the customer requirements and develop advanced OnBase solutions with the goal of delivering the highest quality, most cost-effective solution in a timely manner. These solutions will primarily be centered on installing, configuring, and customizing one to many complex modules of Hyland’s OnBase product. In addition, the Senior Engineer may be called upon to deliver a custom development solution to integrate with existing customer Line of Business applications. They will also be asked to lead or assist in discovery, training, solution documentation and support services tasks.

Duties and responsibilities of the Senior Engineer include performance of the following actions:

• Consult with Customer resources regarding solution and software options based on functional requirements provided during discovery and engineering phases, offering guidance toward the optimal solution
• Develop system design and specification documents, administrative documentation, and/or user documentation as needed
• Install, configure and integrate the solution into the Customer environment according to engineering specifications
• Custom development of supporting applications and integrations using a variety of tools
• Handle technical and customer issues as they arise during implementations, escalating issues to other technical, business, or vendor resources as necessary
• Interact closely with other Operations departments during project implementation phases
• Assist with troubleshooting and resolution of support issues as needed
• Provide training during an OnBase installation and on-going support once completed
• Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques as needed

Requirements:
Bachelor’s degree in Computer Science, Engineering, or equivalent experience highly preferred. Commensurate experience in lieu of degree might be considered.

EXPERIENCE

• Minimum of 2 years OnBase experience using Hyland’s Workflow and Workview modulesC#, .NET or Other programming experience preferred
• Consulting experience a plus

KNOWLEDGE & TECHNICAL SKILLS

• Strong written communication skills necessary to document requirements, design specifications and user documentation; Strong verbal communication skills necessary for working with customer, vendor, and KeyMark resources.
• Proficiency in Hyland’s OnBase base product, Workflow, Workview, API, and Unity client.
• Understanding of and ability to discuss OnBase module trade-offs in WAN and LAN environments.
• Understanding of and ability to discuss data security issues in WAN and LAN environments.
• Proficiency in Microsoft SQL Server administration (Oracle also helpful).
• Proficiency in standard process documentation methodologies such as cross-functional flow diagrams, use cases, and sequence diagrams.
• Excellent troubleshooting and analytical skills with ability to resolve complex technical problems.
• Understanding of networking, security, and server administration in the Microsoft Windows environment.
• Working knowledge of HTML and JavaScript.
• Understanding of KeyMark business, and the products and services offered in the different verticals.

• Consult with Customer resources regarding solution and software options based on functional requirements provided during discovery and engineering phases, offering guidance toward the optimal solution
• Develop system design and specification documents, administrative documentation, and/or user documentation as needed
• Install, configure and integrate the solution into the Customer environment according to engineering specifications
• Custom development of supporting applications and integrations using a variety of tools
• Handle technical and customer issues as they arise during implementations, escalating issues to other technical, business, or vendor resources as necessary
• Interact closely with other Operations departments during project implementation phases
• Assist with troubleshooting and resolution of support issues as needed
• Provide training during an OnBase installation and on-going support once completed
• Maintain and expand knowledge of relevant OnBase modules and various integration tools and techniques as neede