Senior Engineer - Service Sales at Al Ghurair Construction

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AMC Renewal Management, Contract Negotiation, Market Research, Technical Evaluation, Tender Participation, Payment Collection, Customer Relationship Management, Technical Coordination, Proposal Preparation, Site Surveying

Industry

Holding Companies

Description

1. AMC Renewal Management The Sales Engineer shall be responsible for renewing the Annual Maintenance Contracts (AMC) for all elevators and escalators within the assigned territory. This includes: * Engaging with existing clients prior to contract expiry * Preparing renewal proposals and negotiating terms * Ensuring timely closure of renewal agreements 2. Acquisition of Third‑Party Elevators & Escalators The Sales Engineer must actively pursue and secure maintenance contracts for non‑AG Elevator (third‑party) equipment, including: * Elevators * Escalators * Moving walks This involves market research, site surveys, technical evaluation, and proposal submission. 3. Tender Participation The Sales Engineer shall participate in all tenders related to: * AMC (Annual Maintenance Contracts) * Repair works * Modernization (partial or full upgrades) Responsibilities include document preparation, compliance review, pricing, and coordination with internal departments. 4. Payment Collection The Sales Engineer is accountable for ensuring timely collection of payments for all orders booked, strictly following the agreed payment terms. This includes: * Coordinating with clients for invoice acknowledgment * Following up on due and overdue payments * Supporting the finance team in resolving payment issues 5. Technical Coordination The Sales Engineer must work closely with the technical and service teams to ensure smooth operations, including: * Sharing customer requirements and site conditions * Coordinating site visits, surveys, and technical assessments * Supporting the team in resolving service‑related issues * Ensuring customer satisfaction and service continuity 6. Customer Relationship Management The Sales Engineer shall maintain strong relationships with existing and potential clients to support business growth and retention.

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Responsibilities

The Senior Engineer is responsible for managing AMC renewals, acquiring third-party maintenance contracts, and participating in tenders for repairs and modernization. Additionally, the role involves ensuring timely payment collection and coordinating with technical teams to maintain service continuity.