• Build a team that can deliver and run the platform independently, through coaching, clear expectations and strong backup coverage
• Own the operating rhythm, moving committed work from requirements to production with clear owners, realistic milestones and early action on blockers
• Set and enforce engineering standards across code review, automated testing, CI/CD and releases
• Own design quality within the CTO's architectural direction, and drive down technical debt
• Lift platform reliability, observability and incident response, and lead blameless reviews that actually close the loop
• Lead adoption of AI-assisted engineering and delivery of digital workers and agent-based workflows, with the right controls in place
• Translate technical constraints into clear trade-offs for the Product, Customer Success, Operations and Commercial teams

What you'll bring

• A track record leading software engineering teams, including hiring, coaching, performance management and owning delivery
• A strong engineering background, with the credibility to challenge designs, spot implementation risks and guide tech leads
• Sound technical judgement in cloud-native and distributed systems: APIs, integrations, event-driven architecture, reliability, scalability and failure handling
• Practical, hands-on knowledge of automated testing, CI/CD, observability, incident management and secure development
• Proof you've introduced engineering discipline in a growing software business, using delivery, quality and operational evidence to drive measurable gains
• Confidence planning capacity, managing dependencies and explaining technical trade-offs to non-technical stakeholders
• Experience leading engineering teams across locations, with clear communication, work allocation and coordination
• Desirable: Azure, .NET, TypeScript, Python and SQL; workflow orchestration and enterprise integrations (TMS, ERP, SAP, WMS); hands-on experience with AI dev tools or shipping agent-based systems; a background in freight, logistics or supply chain

• Build a team that can deliver and run the platform independently, through coaching, clear expectations and strong backup coverage
• Own the operating rhythm, moving committed work from requirements to production with clear owners, realistic milestones and early action on blockers
• Set and enforce engineering standards across code review, automated testing, CI/CD and releases
• Own design quality within the CTO's architectural direction, and drive down technical debt
• Lift platform reliability, observability and incident response, and lead blameless reviews that actually close the loop
• Lead adoption of AI-assisted engineering and delivery of digital workers and agent-based workflows, with the right controls in place
• Translate technical constraints into clear trade-offs for the Product, Customer Success, Operations and Commercial teams

What you'll bring

• A track record leading software engineering teams, including hiring, coaching, performance management and owning delivery
• A strong engineering background, with the credibility to challenge designs, spot implementation risks and guide tech leads
• Sound technical judgement in cloud-native and distributed systems: APIs, integrations, event-driven architecture, reliability, scalability and failure handling
• Practical, hands-on knowledge of automated testing, CI/CD, observability, incident management and secure development
• Proof you've introduced engineering discipline in a growing software business, using delivery, quality and operational evidence to drive measurable gains
• Confidence planning capacity, managing dependencies and explaining technical trade-offs to non-technical stakeholders
• Experience leading engineering teams across locations, with clear communication, work allocation and coordination
• Desirable: Azure, .NET, TypeScript, Python and SQL; workflow orchestration and enterprise integrations (TMS, ERP, SAP, WMS); hands-on experience with AI dev tools or shipping agent-based systems; a background in freight, logistics or supply chain