Senior Engineering Manager, Payments at Flex

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

300000.0

Posted On

12 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Backend Engineering, Engineering Management, Payments Platform, Architecture, Execution, Operational Excellence, Team Growth, Reliability, Compliance, Cost Efficiency, Distributed Systems, Data Integrity, Incident Response, Financial Integrity, Reconciliation, Chargebacks

Industry

Financial Services

Description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? Overview Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? About The Role We are hiring a Senior Engineering Manager to lead the Payments platform team, responsible for the systems that charge customers, collect funds, and handle refunds. This team owns the end-to-end payment lifecycle: authorization, charge, refund, reconciliation, and financial integrity across multiple payment rails and processors. You will lead a team of backend engineers responsible for building a highly reliable, compliant, and cost-efficient payments platform that supports rapid product expansion while safeguarding customer funds. This role requires hands-on leadership, you will drive architecture, execution, operational excellence, and team growth while partnering closely with Product, Risk, Finance, Compliance, and external financial partners. Our Engineering Teams Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering scalable services for a seamless rent payment experience. Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences. Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products. What You’ll Do Technical Leadership Define and execute the long-term architecture of Flex’s multi-rail payments platform (Card, ACH, RTP, OCT, FedNow, etc) Ensure financial correctness across ledgering, settlement, reconciliation, and refunds Drive reliability and resilience for mission-critical money movement systems Guide design reviews and make high-impact technical decisions Execution & Delivery Lead cross-team initiatives spanning product, risk, and finance workflows Own delivery of large, ambiguous projects from concept to production Improve system scalability, observability, and incident response practices Reduce payment processing costs through routing strategy and platform optimization People Leadership Manage, mentor, and grow a team of backend engineers Establish strong ownership culture and operational excellence Hire and develop senior engineers and future technical leaders Elevate engineering quality, testing discipline, and design rigor Operational Ownership Ensure high availability and financial accuracy SLAs Lead incident response for payment-related issues Build guardrails to prevent financial and compliance risk Partner with Risk & Compliance teams on regulated workflows Who You Are 8+ years of backend engineering experience and 3+ years managing engineers Experience building or operating payments, fintech, banking system Strong understanding of distributed systems reliability and data integrity Experience owning production services with strict uptime and correctness requirements Track record delivering large cross-functional initiatives Preferred Experience with payment rails (ACH, card networks, RTP, wires, payouts) Experience integrating payment processors (Stripe, Checkout, Adyen, bank APIs, etc.) Experience in regulated environments (KYC, NACHA, chargebacks, reconciliation) Familiarity with financial ledger or accounting correctness principles Background scaling high-growth consumer or fintech platforms Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. Tier A: (NYC/SF): $240,000 —$300,000 USD Tier B: $216,000—$270,000 USD Tier C: $204,000 —$255,000 USD #LI-Remote Life at Flex: We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace. We offer many employee benefits & perks. For full-time U.S based positions we offer: Competitive medical, dental, and vision available from Day 1 Company equity 401(k) plan with company match (our company match kicks off at the beginning of 2026) Unlimited paid time off + 13 company paid holidays Parental leave Flex Cares Program Free Flex subscription For full time non-US employees, we offer Competitive compensation + company equity Unlimited PTO

Responsibilities

The Senior Engineering Manager will lead the Payments platform team, owning the end-to-end payment lifecycle including authorization, charge, refund, and reconciliation across multiple payment rails. This involves driving technical architecture, execution, operational excellence, and managing/mentoring a team of backend engineers.