Senior Enterprise Applications Engineer at alice + olivia

Secaucus, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

180000.0

Posted On

07 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shopify Plus, Enterprise Integrations, API, Event-Driven Architectures, SQL, Python, Tier-3 Escalation, Data Validation, Salesforce Commerce Cloud, ERP Integration, OMS Integration, POS Integration, Financial Systems Integration, Middleware, Automation, dbt

Industry

Retail Apparel and Fashion

Description

POSITION TITLE: Senior Enterprise Applications Engineer DEPARTMENT: Information Technology REPORTS TO: Director of Enterprise Applications LOCATION: Secaucus, NJ JOB TYPE: Full-Time, Hybrid POSITION SUMMARY: We are seeking a senior, hands-on Enterprise Applications Engineer to serve as the technical owner and Tier-3 escalation point for our Shopify Plus ecommerce platform and its integrations with enterprise systems. This role will lead the Salesforce Commerce Cloud to Shopify Plus replatform from an integration and interoperability standpoint, then transition into senior ownership, cross-training, and escalation support across the enterprise application landscape. PRIMARY FOCUS AREAS: Senior technical ownership of the Shopify Plus implementation, including all enterprise integrations Tier-3 escalation for complex, cross-system production issues Knowledge transfer, cross-training, and long-term platform stability KEY RESPONSIBILITIES: Shopify Plus Implementation & Ownership Serve as senior technical owner for the Salesforce Commerce Cloud → Shopify Plus replatform from an enterprise integration perspective. Design, build, and debug Shopify Plus integrations across ERP, OMS, POS, financial systems, and downstream analytics platforms. Own production stability during cutover and post-launch, acting as Tier-3 escalation for cross-system incidents. Enterprise Integrations & Ongoing Support Share responsibility with the development and integrations team for existing enterprise integrations beyond Shopify. Build and maintain APIs, middleware, automation, and backfills supporting enterprise workflows. Partner closely with the Enterprise Applications Support team to ensure clean escalation paths and durable fixes. Data, BI & Analytics Partnership Work closely with BI & Analytics to validate data flows, reconcile system-of-record discrepancies, and remediate upstream integration issues. Use SQL-based analysis to ensure operational and financial data accuracy across systems. Team Enablement & Escalation Serve as the senior escalation point for complex integration and platform issues. Cross-train development, integration, and support teams on Shopify Plus integrations and enterprise patterns. Establish documentation, standards, and repeatable support models to reduce single-point-of-failure risk. ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS: Required Qualifications Demonstrated, hands-on experience with Shopify Plus, including production integrations with ERP, OMS, POS, or financial systems. Senior-level experience building and supporting enterprise integrations using APIs and event-driven architectures. Strong SQL skills for data validation, reconciliation, and debugging across systems of record. Strong experience with Python for integrations, automation, backfills, and data processing. Experience acting as an escalation point for production incidents involving multiple systems. Preferred Qualifications Experience with .NET in ERP environments (e.g., BlueCherry or similar). Retail, ecommerce, or omnichannel business experience. Experience working alongside external agencies during platform implementations. Experience working with dbt and modern ELT/data transformation tools (e.g., dbt Cloud, Fivetran, Airflow or similar), including supporting and troubleshooting downstream analytics and data models. Role Clarifiers This is not a frontend or Shopify theme/Liquid-only role. This is not a helpdesk or Tier-1 support role. This is an individual contributor role with no people management responsibilities. BENEFITS: $160,000 - $180,000 base salary (This range represents the low and high end of the anticipated base salary range for this NJ - based position. The base salary will depend on numerous factors such as: experience and qualifications for the role, experience level, skillset, and balancing internal equity relative to other AO employees.) 401(k) with an employer match Medical, dental, and vision Generous employee discount This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.

Responsibilities

This role involves serving as the senior technical owner for the Shopify Plus implementation, leading the replatform from Salesforce Commerce Cloud, and designing, building, and debugging integrations across enterprise systems like ERP and OMS. The engineer will also act as the Tier-3 escalation point for complex production issues and be responsible for knowledge transfer and platform stability.