Senior Enterprise Sales Associate at ServiceNow

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Prospecting, Account Management, Customer Success, Relationship Building, AI Integration, Business Development, Strategic Planning, Sales Support, Negotiation, Communication, Problem Solving, Team Collaboration, Training, Coaching, Digital Transformation

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development. The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path. Every day, you’ll get to: Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications Provide ‘on demand’ sales support to customers Support Customer Success Managers and Renewal Reps to ensure health and retention of customers Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams Invest in yourself by continuing to develop your skills through formal training, coaching and feedback Qualifications To be successful in this role you: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams Ran full cycle sales deals for 1-2+ years Are coachable and focused on personal development to learn new skills Have the ability to understand the "bigger picture" beyond solving a siloed issue Are driven and consistently able to apply newly learned, complex knowledge TR21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible

Responsibilities

The Enterprise Sales Associate will drive new sales revenue by working with Account Executives to manage existing accounts and source new opportunities. Responsibilities include building quotes, creating strategic account plans, and providing sales support to ensure customer satisfaction.