WHO WE ARE:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location

WHY THIS ROLE MATTERS:

As a Mid-Market Account Executive, you will play a critical role in Vonage’s five-year growth strategy, focused on scaling our presence within the mid-market segment. You will drive customer conversations that align Vonage’s multi-product solutions to their business transformation goals—connecting communications, contact center, and AI capabilities into one unified vision.
You’ll lead strategic customer engagements, specialize in key industries such as Healthcare, Financial Services, Retail, Manufacturing, and Technology, and help build Vonage’s next generation of upmarket success. This is a unique opportunity to join a high-growth team during a transformational phase, with significant leadership investment and career advancement potential.

YOUR KEY RESPONSIBILITIES:

• Own direct and indirect selling management across marketing, channel, and strategic alliances sources into mid-market accounts, with quota-bearing accountability.
• Develop strategic account plans to maximize revenue, customer impact, and expansion potential within the assigned territory.
• Generate and manage a healthy pipeline, maintaining 4x coverage against quota targets through inbound and self-sourced opportunities.
• Specializing in key industry verticals, delivering tailored, outcome-based value propositions that align with customer priorities.
• Multi-product solution selling across UCaaS, CCaaS, and AI to drive differentiated customer experiences.
• Navigate complex buying groups, building consensus across business and technical stakeholders.
• Forecast pipeline and bookings with precision through Salesforce, ensuring transparency and CRM hygiene.
• Partner cross-functionally with Sales Engineering, Channel & Alliances, Marketing, and Customer Success to deliver a cohesive buying journey.
• Ensure seamless post-sale handoffs, partnering with implementation and customer success teams to drive long-term adoption and satisfaction.