Overview
Research, implement, and maintain Software-as-a-Service (SaaS) cloud systems and product solutions using cloud engineering principles. Support enterprise network systems, applications, data migration/integration solutions, and vendor services. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques.

Responsibilities

• Assist the business unit (Talent/ Performance and Recruiting ) in fully integrating SaaS systems (Oracle Human Capital Management) into existing business processes; provide input on best practices
• Perform advanced SaaS cloud systems (Oracle HCM) configurations to align with organizational needs
• Troubleshoot system issues, oversee system development for assigned workstreams, and manage data migration projects
• Provide user support and training on SaaS functionalities
• Identify functionality gaps and offer recommendations for solutions
• Manage the SDLC process from requirement intake to deployment
• Consult and support internal customers as a trusted advisor
• Design and document technical solutions to functional system requirements
• Build working relationships with team members and subject matter experts
• Lead small projects and initiatives

Qualifications

• Bachelor’s degree in Business Administration, Management/Information Systems, or equivalent training, education, and experience
• 5-7 years of experience in function
• Complete knowledge and understanding of business area/specialization
• Advanced skill in SaaS cloud developer tools such as Visual Builder Studio (VBS), Visual Builder Cloud Services (VBCS), Generative AI Chatbots, and Content/Knowledge development
• Advanced skill with case management and ticketing systems, such as Service Now, ADO or Jira
• Advanced skill to work independently with limited guidance and as part of a team, and experience with guiding and mentoring others
• Advanced interpersonal skills including the ability to interact effectively with external contacts and all levels of management and staff
• Advanced knowledge of SaaS Cloud functional/technical data flows, notifications and integrations between various applications
• Advanced knowledge of cloud technologies, AI concepts, and related duties such as designing, planning, administering, developing, or maintaining cloud-based applications
• Business knowledge in Disability and Time& Labor
• Knowledge of Oracle Cloud

Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 | 11270 Saint Johns Industrial Parkway South, Jacksonville, FL 32246 | 295 Bendix Road, Suite 250, Virginia Beach, VA 23452 | 4 Concourse Parkway, Suite 100, Sandy Springs, GA 30328

THIS IS A HYBRID ROLE. TWO DAYS A WEEK IN OFFICE IS REQUIRED.

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2024 America’s Best Large Employers
• Forbes® 2024 America’s Best Employers for New Grads
• Forbes® 2024 America’s Best Employers for Tech Workers
• Fortune Best Workplaces for Millennials™ 2024
• Fortune Best Workplaces for Women ™ 2024
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2024 Best for Vets Employers
• Newsweek Most Loved Workplaces
• 2024 PEOPLE® Companies That Care
• Ripplematch Recruiting Choice Award
• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Responsibilities

• Assist the business unit (Talent/ Performance and Recruiting ) in fully integrating SaaS systems (Oracle Human Capital Management) into existing business processes; provide input on best practices
• Perform advanced SaaS cloud systems (Oracle HCM) configurations to align with organizational needs
• Troubleshoot system issues, oversee system development for assigned workstreams, and manage data migration projects
• Provide user support and training on SaaS functionalities
• Identify functionality gaps and offer recommendations for solutions
• Manage the SDLC process from requirement intake to deployment
• Consult and support internal customers as a trusted advisor
• Design and document technical solutions to functional system requirements
• Build working relationships with team members and subject matter experts
• Lead small projects and initiative