KEY ACCOUNTABILITIES

The Senior Dynamics Business Analyst / Business Reporting position focuses on understanding the business data, processes and reporting in Dynamics 365. Additionally, responsible for the daily maintenance of Dynamics 365.

SKILLS, EXPERIENCE & QUALIFICATIONS

• 2 to 4 years experience with an ERP solution in a manufacturing and or distribution environment. (Oracle, AX, D365 or similar)
• Microsoft D365 implementation and integrations preferred
• Experience reviewing business needs, researching potential solutions and providing solid process and technical recommendations
• Excellent communication, planning and organization skills
• Ability to communicate technical aspects to non-technical shareholders.
• Bachelor’s/Associate’s degree
• Previous experience with Microsoft Dynamics 365, SK Global Treasury Automation and SignUp’s Exflow preferred
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Power BI

• Full understanding of the data housed in D365
• Full understanding of the business processes that drives D365
• Liaison between business units and IT regarding D365
• Maintain and support SK Global’s Treasury Automation and SignUp Software’s Exflow modules
• End user support for all D365 user questions and issues
• Report writing utilizing MS Power BI, Sigma and Jet reports
• Work with EDI Coordinator on D365 / EDI issues
• Performing staff & user training as well as writing user documentation
• Update D365 and its’ modules. Also update data in Test and Stage environments
• Utilize Great Kitchen’s helpdesk ticketing system