Senior ERP Solutions Consultant at Zip
Queensland, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

24 Nov, 26

Salary

0.0

Posted On

26 Aug, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description
  • Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
  • Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch
  • Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
  • Proactive project management across many customers, to manage requirements and tasks across onboardings
  • Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
  • Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
  • Continuously improve the post-sales processes to help our customers accelerate the time to value


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Responsibilities
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