WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

CUSTOMER FACING SKILLS ARE BASED ON AT LEAST SEVERAL YEARS OF PROFESSIONAL EXPERIENCE IN:

• Ability to present complex information in a clear and precise manner, with non-technical audience
• Excellent Presentation skills – ability to create professional presentations, handle proper setup of location, use technical/ visual aid, have adequate body language and vocabulary, proactively engage with the customer and handle questions
• Ability to capture customer requirements and translate them into software specifications

SERVICE CONSULTING AND DEVELOPMENT SKILLS ARE BASED ON AT LEAST SEVERAL YEARS OF PROFESSIONAL EXPERIENCE IN:

• Experience with SAP solutions like S/4 HANA, Business Technology Platform, Business AI scenarios, and Joule
• It would be advantageous if you also have experience in SAP cloud solutions like for HXM, ISBN, SCM or CX.
• Experience with Application Lifecycle Management tooling like SAP Solution Manager, SAP Focused Run, or SAP Cloud Application Lifecycle Manager
• Knowledge of Service Delivery, e.g. Enterprise Support, Preferred Success of Premium Engagement
• Programming: SQL, ABAP, JAVA, Python or other languages

PERSONAL SKILLS

• Fluent English and German is mandatory
• Master or Bachelor degree or equivalent (Mathematics, Natural Science, Engineering, Computer Science, Informatics)
• Strong troubleshooting and problem-solving skills.
• Integrity, excellent team player, self-motivated, passionate and drive for long-term commitment
• Ability to work well in a multicultural and multinational environment

We are looking for a passionate and communicative service consultant who enjoy working in a team. In this role, you will experience a variety of tasks combined with a broad spectrum of expertise. As a service consultant in our team, you can combine very different activities:

• You deliver and support customers in their complex technical challenges with detailed data and factual analysis (onsite and remote)
• You can use your expertise to help colleagues in the regions to answer questions about our services, tools and data analytics
• You design and develop intelligent tools and machines for our customer services using the latest technologies

We offer an environment for your professional career that encourages original thinking, rewards initiative and recognizes outstanding achievements. You will be part of a team with a wealth of expertise coupled with innovative methods. Every day, you work with our experts to expand our customer data platform and become part of a world-leading network of data scientists and senior topic experts working closely with SAP product engineering.