Senior Event Manager - Hilton Orlando
is looking for a Senior Event Manager to join their team! Located in the heart of Central Florida, this property offers exceptional service with over 1,400 guest rooms, 248,000 square feet of meeting space, and top-tier amenities. From dining options to a resort-style pool and full-service spa, we provide a memorable experience for both business and leisure travelers.
As a Senior Event Manager, you will be responsible for the successful solicitation, event planning and overall execution of events & meetings that take place within the hotel. The Senior Event Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by and !

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Specifically, you would be responsible for performing the following tasks to the highest standards: -

• Maximize all Meeting & Events Sales revenue opportunities through up selling of function items.
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
• Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Accurate administration and control of all Meetings and Events related reservations and blocks
• Conduct conferences and external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business
• Host and entertain clients and maintain client accounts
• Conduct property tours and participate in trade shows, industry and community events to promote facilities and services
• Negotiate services and prices to maximize revenue and profitability
• Contribute to the selling strategy of the hotel
• To support the Food & Beverage operations and room reservations team with information as required
• To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marke

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -

• Able to develop positive working relationships at all levels
• Create a positive image
• Have a strong understanding of C&E business
• Have Company/competitor awareness
• Have at least 3-5 years previous experience working in an Event Planning Environment
• Good administration and organizational skills
• Proven customer service experience
• Able to ‘close’ a sal