Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

WHAT SKILLS DO I NEED?

• 5+ years’ experience supporting C-level executives in a fast-paced environment.
• Excellence in tactical administration — especially complex calendar management, travel logistics, and operational coordination.
• Ability to prioritise your own workload to manage multiple requests from Execs or stakeholders at the same time.
• High bar for professionalism and confidentiality.
• Highly dependable, detail-oriented, resourceful, and consistent in execution.
• Comfortable with ambiguity and the ability to stay calm under pressure.
• Excellent communication skills, adapting to the style and needs of different stakeholders.
• Interest in and openness to using AI tools to streamline and improve workflows.
• Proficiency with Gmail, Google Calendar, Google Drive, Slack, and similar tools.

BONUS SKILLS & ATTRIBUTES

• Career-driven EA who takes pride in delivering operational excellence.
• A strong interest in technology and some experience in this area

Please refer the Job description for details