Senior Executive, Claims Adjudicator (24/7 Cashless Administration) at Allianz Technology

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Adjudication, Customer Satisfaction, Medical Claims, Health Claims, Communication Skills, Attention to Detail, Teamwork, 24/7 Operations, Result-Oriented, ChatGPT Familiarity

Industry

Financial Services

Description

Does customer satisfaction inspire you? This role is to process and review all medical/ health claims within specified authority limit and ensure that payments are made within the turnaround time (TAT) You'll be responsible for: To assess and process all health/ medical claim for reimbursement in line with policy guidelines within authority limit Responsible for the day-to-day 24/7 operations for guarantee facilities (hospital admission and discharge) To be responsible for claim settlement and ensure payments are process within the agreed turnaround time and service standard To support Helpline team with enquiries pertaining to medical reimbursement Familiarity with using ChatGPT for automating routine tasks and enhancing productivity Important to your success: Diploma/ Degree in any medical or health science related field of study Minimum 2 - 3 years’ working experience in healthcare related industry; knowledge in medical/ health claims Possess good communication skill and good command of spoken and written English and Bahasa Malaysia Meticulous and attention to details Able to work independently in a 24/7 fast-paced environment Result-oriented with sense of urgency towards True Customer Centricity Demonstrates ability to work as a team to deliver Allianz’s enhanced customer experience journey Applicants must be willing to work in KL Sentral What's on offer? Be supported to care for yourself and also things that matter in your life – your family, your personal growth, your community Part of a rapidly growing organization with plenty of opportunity for career development Let’s care for tomorrow. For a career with plenty of room to grow Disclaimer Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position. Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Responsibilities

The role involves processing and reviewing all medical and health claims within specified authority limits and ensuring timely payments. Additionally, it includes managing day-to-day operations for guarantee facilities related to hospital admissions and discharges.