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Senior Executive- Credit to Collection Analyst- Pune at Vodafone United States

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Management, Collections, Customer Service, Analytical Skills, Problem Solving, Communication, Microsoft Excel, ERP Systems, Accounting Principles, Stakeholder Management, Debt Collection, AR Reconciliations, Lean Six Sigma, Audit Compliance, Telecom Industry Knowledge, B2B Dynamics

Industry

Telecommunications

Description

Conduct outbound calls to customers with outstanding balances and resolve queries. Document customer interactions and update account information accurately. Collaborate with internal teams such as Treasury, AP, and local markets to resolve issues. Prepare and analyse reports including daily cash positions, debtors ageing, and AR reconciliations. Support audit requirements and ensure compliance with internal controls. Drive improvements in Days Sales Outstanding and reduce revenue leakage. Apply smart automation and Lean/Six Sigma techniques to optimise processes. Engage in stakeholder management and maintain transparent communication. Adhere to KPIs, TATs, and AR policies while contributing to team objectives. Audit readiness and compliance best practices. Holds a B.Com, Master's in Finance, or Diploma in Finance. Experienced in AR Customer Collections and basic accounting principles. Proficient in Microsoft Excel and ERP systems (SAP). Strong analytical and problem-solving skills. Effective communicator with both verbal and written proficiency. Understands B2B customer dynamics and debt collection processes. Familiar with telecom industry operations and AR forecasting tools. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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Responsibilities

The Senior Executive will conduct outbound calls to customers with outstanding balances, resolve queries, and document customer interactions. They will also prepare and analyze reports related to cash positions and debtors ageing while collaborating with internal teams to drive improvements in collections.