Senior Executive – Customer Relations [ITE College Central] at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Interpersonal Skills, Communication Skills, Multitasking, Customer Interaction Analysis, Data-Driven Decision Making

Industry

IT Services and IT Consulting

Description

[What the role is] As a Senior Executive – Customer Relations, your role is to plan, manage and implement various projects/events/programmes in areas related to College Relations. [What you will be working on] The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours. The role will be expected to: - Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students - Promote and market ITE courses to secondary school students, through outreach efforts and programmes - Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys - Manage student leaders in relation to the promotion of the College - Aid in the College’s social media engagement efforts - Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors. [What we are looking for] - You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications. - You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure. - You believe in and enjoy working with young adults, - Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The Senior Executive – Customer Relations will plan, manage, and implement various projects and events related to College Relations. This includes managing the Experience ITE Centre and promoting ITE courses through outreach efforts.