JOB SUMMARY

The Executive/Senior Executive, Digital & Operations is responsible for driving digital transformation, optimizing operational workflows and overseeing data-driven marketing initiatives. This role focuses on enhancing patient care, streamlining clinical and administrative processes, and ensuring effective digital marketing strategies – including social media, SEO and patient engagement campaigns – are executed in compliance with healthcare regulations. This role combines strategic digital initiatives with operational efficiency to improve healthcare delivery, reduce costs, and support data-driven decision-making.

QUALIFICATIONS & SKILLS

1. Minimum Diploma or Degree in Business/IT/Marketing/Communications
2. 3 years and above in work experience preferably in healthcare industry
3. Tech Savvy and good Project Management Skills
4. Hands-on and able to prioritize task
5. Work Environment: Onsite with some travelling required to other facilities
6. 5 days work week. However, must be on standby for Saturdays.
7. Ideal to have skills in web design. Not a must.
   Only shortlisted candidates will be notified
   EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285
   Anna Toh I Reg. No: R23118739
   Email CV to : annatoh@envirodynamics.com.s

1. Digital & Healthcare Transformation

• Implementation of digital health solutions including EHR/EMR systems, telemedicine platforms, and AI-driven diagnostics
• Serve as system administrator for LinkDr CMS & Carestream PACs
• Evaluate emerging technologies (Iot, blockchain, predictive analytics) to improve care delivery

1. Operations & Compliance

• Oversee annual GDPMDS surveillance audit, ensuring all documentation and processes maintain certification
• Manage all licensing matters for import/sales of medical devices, including NEA and MOH licensing
• Coordinate with IT Infrastructure contractor on all IT operations matters
• Support on maintenance and property matters

1. Digital Marketing & Patient Outreach

• Liaise with external marketing and Google agencies on social media strategy and digital campaigns for Medical Centre, 2 nursing homes and 9 senior activity centres
• Ensure all marketing content complies with MOH, AIC and healthcare advertising regulations

1. Vendor & Project Management

• Act as Project Manager for NEHR and Healthier SG initiatives, liaising with vendors
• Coordinate with equipment vendors for maintenance and service contracts
• Manage relationships with EHR vendors, telehealth providers, and medical device companies

1. Regulatory Compliance & Security

• Maintain compliance with relevant government agencies (for eg. NEA) and other healthcare regulations
• Implement cybersecurity measures for patient data protection and management

1. Administrative & Ad-Hoc Duties

• Perform ad-hoc duties as assigned by Management
• Ensure smooth coordination between Clinical, Sales, and all Support teams