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Senior Executive at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Monitoring, File Monitoring, Account Reconciliation, Agency Communication, Anomaly Investigation, Record Keeping

Industry

Business Consulting and Services

Description

Monitor shared inbox for agency communications Payment/File Monitoring 1. Monitoring of invalid payment queue on Trax throughout the day. 2. Monitoring of the failed incoming files to Trax. POBO Account Reconciliation * Daily prior day allocation of rejected/returned credits (up to 20/30 per day) * Investigating and identifying the agency to whom the payment originated from * Notify agencies of the return, along with reason given * Notify cash team of allocated amounts * Investigating on-going unallocated payments - following up with agencies * Afternoon POBO reconciliation – keep complete record confirming daily accepted Trax payments match to those in QTM * Anomalies investigated and resolved

Responsibilities

The role involves monitoring shared inboxes and managing system operations globally, specifically focusing on tracking invalid payment queues and failed incoming files within the Trax system daily. Responsibilities also include daily reconciliation of rejected/returned credits, investigating payment origins, notifying relevant parties, and resolving payment anomalies.