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Senior Executive at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Credit Management, Accounts Receivable, Billing Dispute Resolution, Aging Reports Analysis, Payment Negotiation, Financial Reporting, Customer Communication, Risk Assessment, Compliance

Industry

Business Consulting and Services

Description

* Monitor and track customer accounts to identify overdue payments. * Contact customers through phone calls, emails, and written correspondence regarding outstanding invoices. * Investigate and resolve billing disputes, payment discrepancies, and customer queries. * Analyze aging reports and prioritize collection efforts based on risk and delinquency levels. * Negotiate payment arrangements within company guidelines. * Maintain accurate records of collection activities and customer communications. * Collaborate with internal teams such as Accounts Receivable, Sales, Customer Service, and Finance to resolve payment issues. * Prepare and present collection performance reports and account status updates to management. * Escalate high-risk or severely delinquent accounts when necessary. * Ensure compliance with company policies, legal regulations, and industry standards.

Responsibilities

The role involves monitoring customer accounts to identify overdue payments and contacting clients to resolve outstanding invoices. It also requires analyzing aging reports and collaborating with internal finance and sales teams to manage credit risk.