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Senior Executive at EXL Talent Acquisition Team

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel booking, GDS, Sabre, Galileo, Customer service, Email communication, Chat support, MS-Excel, Fare knowledge, Communication skills

Industry

Business Consulting and Services

Description

Looking for travel counsellors who will be responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or chat. Qualifying criteria • Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team. • Should not have a gap of more than 6 months from last employment. Education requirement • Graduation Work experience requirement • Minimum 1 year experience in travel industry. • Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) • GDS as well as travel booking on GDS experience mandatory • Flexible with rotational shift timings • Good communication skills • Knowledge of MS-Excel

Responsibilities

The travel counsellor will be responsible for booking, cancelling, and amending various travel arrangements including air, car, hotel, limo, and ferry services. They will manage customer queries received through email and chat channels.