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Senior Executive at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Application, Accounts Receivable, Data Analysis, Workday, CORA, Lean Methodology, Six Sigma, Process Improvement, Stakeholder Communication, Financial Reporting, Deduction Management, Workflow Documentation

Industry

Business Consulting and Services

Description

Primary Responsibilities: * Process and Apply Payments: Accurately apply daily cash receipts, including checks, ACH, wire transfers, and credit card payments, to customer accounts and invoices. * Investigate Unapplied Cash: Research and resolve unapplied or unidentified payments by collaborating with customers and internal teams to ensure proper allocation. * Manage Deductions: Analyze and address customer deductions by coordinating with relevant departments to validate claims and process adjustments as necessary. * Stakeholder Communication: Serve as a liaison between the ITC department and internal/external customers to address payment discrepancies, provide account information, and enhance customer satisfaction. * Documentation and Reporting: Maintain accurate records of cash applications, adjustments, and communications; generate reports to monitor unapplied cash, deductions, and other key metrics. * Process Improvement: Identify gaps and opportunities for process enhancements; develop and implement workflow improvements to increase efficiency and accuracy in cash application procedures.

Responsibilities

Responsible for accurately applying daily cash receipts and resolving unapplied payments or customer deductions. The role involves collaborating with stakeholders to resolve discrepancies and implementing process improvements to increase efficiency.