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Senior Executive at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Billing Inquiries, Chat Support, Email Support, Billing Management, Invoicing, Payment Processing, Account Adjustments, Issue Resolution, Discrepancy Investigation, Record Keeping, Transaction Documentation

Industry

Business Consulting and Services

Description

* Customer Support: Address and resolve billing inquiries and issues via email or chat. * Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments. * Issue Resolution: Investigate and resolve discrepancies in billing and payments. * Documentation: Maintain accurate records of customer interactions and transactions.

Responsibilities

The role involves addressing and resolving customer billing inquiries and issues primarily through email or chat communication. Key duties include processing and managing customer billing information such as invoices and payments, and investigating discrepancies.