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Senior Executive at EXL Talent Acquisition Team

, , India -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

GDS, Amadeus, Sabre, Galileo, Ticketing, Corporate Travel Operations, Fare Rules, Stakeholder Management, Problem Solving, Vendor Coordination, Travel Policy Compliance, Itinerary Management

Industry

Business Consulting and Services

Description

Key Responsibilities (Internal Candidate Version) * Manage end‑to‑end domestic and international ticketing using GDS (Amadeus/Sabre/Galileo). * Handle fare checks, reissues, refunds, cancellations, exchanges, and schedule change support with high accuracy. * Serve as the primary point of contact for vendor coordination—airlines, hotel partners, and travel suppliers. * Follow up with vendors for confirmations, waivers, fare quotes, and service issue resolutions. * Support employees/travelers by providing clear guidance on travel policies, booking options, and itinerary changes. * Ensure timely response and closure of travel requests while adhering to internal SLAs and compliance requirements. * Maintain accurate records of transactions and vendor interactions for audit and reporting purposes. * Identify workflow gaps and contribute to process improvements and service enhancements. * Partner with internal teams (HR, Finance, Ops) to ensure smooth travel planning and exception handling. * Demonstrate service excellence, ownership, and proactive problem‑solving in all interactions.

Responsibilities

Manage end-to-end domestic and international ticketing using GDS systems while coordinating with airlines and travel vendors. Provide guidance to employees on travel policies and ensure timely resolution of travel requests and service issues.