1. Business Partnership

• Partner closely with Regional Managers, Business Managers, and Store Managers.
• Attend regional business reviews and translate business priorities into people actions.
• Provide insights on manpower, attrition, productivity, and engagement trends.
• Act as the first point of contact for all people-related escalations in the region.

2. Workforce Planning & Manpower Control

• Maintain store-wise manpower mapping (budget vs. actual vs. gap).
• Identify critical vacancies and prioritize hiring with TA.
• Monitor attrition trends and recommend preventive actions.
• Ensure correct store mapping and active list accuracy.

3. Talent & Performance Management

• Support performance review cycles.
• Identify high-potential store managers and future business managers.
• Flag weak links early and create action plans with operations.
• Drive structured induction and onboarding experience in the region.

4. Employee Relations & Compliance

• Handle disciplinary cases, investigations, warnings, terminations.
• Ensure policy compliance and documentation accuracy.
• Escalate high-risk ER matters appropriately.
• Maintain strong control on visa status, contract compliance, and documentation.

5. Engagement & Culture

• Conduct regular store visits.
• Run pulse check conversations with store teams.
• Address salary parity or benefit-related concerns constructively.
• Drive local engagement initiatives aligned with UAE HR strategy.

6. Reporting & Governance

• Weekly update on:
  • Manpower gaps
  • Attrition
  • ER cases
  • Store visits completed
• Maintain clear documentation and tracking dashboards.