Senior Executive, Inside Sales (Sales Support / Sales Operations) - Mandari at NielsenIQ

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Sales Operations, CRM Management, Market Data Analysis, Invoicing, Contract Renewals, Revenue Recognition, English Fluency, Mandarin Fluency, Microsoft Excel, Microsoft Dynamics, PowerBI, ZoomInfo, LinkedIn Sales Navigator, Microsoft Office, Cross-functional Collaboration

Industry

Software Development

Description

Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Description The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. Responsibilities: Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready. Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. Handle invoicing and contract renewals, ensuring timely and accurate billing processes. Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks. Qualifications You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. Bachelor’s degree in Finance, Marketing, Business, or a related field. 2-5 years of experience in a similar role, preferably within FMCG. Fluent in English and Mandarin, with proficiency in your local language (both spoken and written). Strong communication skills, with the ability to collaborate effectively in a cross-country environment. Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and LinkedIn Sales Navigator is a plus. Proficient in Microsoft Office applications. Detail-oriented, punctual, and able to maintain a high level of accuracy. Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively. Strong judgment, initiative, and the ability to work independently. Analytical mindset with strong numerical skills (preferred). Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

Acts as a key liaison between Commercial, Finance, and Sales teams to support day-to-day inside sales activities and optimize sales operations. Responsibilities include managing CRM records, handling invoicing and contract renewals, and analyzing market data to inform sales strategies.