Senior Executive, Marketing

at  SPTel

ABOUT US

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

AS PART OF OUR NEXT LEAP OF GROWTH, WE ARE CURRENTLY SEARCHING FOR A BUSINESS PLANNING ANALYST TO SUPPORT THE DIRECTOR OF BUSINESS OPERATIONS, STRATEGY AND REGULATORY (PART OF THE CEO OFFICE) IN ENTERPRISE BUSINESS PLANNING, STRATEGY AND CORPORATE DEVELOPMENT.

The nature of this role gives candidates an enterprise level view of the business at large, exposure to senior management and opportunity to understand the end-to-end business value chain through cross-functional interactions.
To be successful in the role, the candidate must be comfortable working with numbers and familiar with Microsoft Excel. The role would also require good business writing skills and have displayed leadership potential in either professional, school or personal settings.
As the working environment is like a start-up, the candidate needs to thrive in a fast-paced, dynamic, and lean environment.
While some experience in the Telco / ICT industry is preferred, this role is open to aspiring fresh graduates with good degrees (1st class / 2nd upper class/ Dean’s List), who are looking for a good exposure to the ICT industry with a chance to rotate amongst the different functions, while having the drive and willingness to be coached / taught the ropes of the business.

ABOUT ROLE

SPTel is seeking a talented and competent Senior Executive to oversee and organize events that will make an impact to the target audience. Your role will include:

RESPONSIBILITIES

• Own and lead event marketing – A dynamic strategy that involves promoting products, services, or brands through carefully planned and executed events. It goes beyond traditional marketing methods by creating immersive experiences, content that engage and captivate audiences.
• Plan, propose, project manage and deliver events/tradeshows/workshops that can help SPTel reach out to and engage with our target audiences.
• Own, lead, plan, project manage, operate and execute to deliver a successful outcome with good customer experience and survey result ( NPS score and Brand survey) for all internal and external customer onsite and online events, webinar, conferences, seminar, tradeshow and Demonstrations in Singapore and regional.
• Lead, curate and produce speech, content and customers engagement activities, presentations, demonstrations together with external vendors and partners, customers and key stakeholders from cross functional teams in SPTel, ST Engineering and Singapore Power Groups.
• Lead and own the customer experience for SPTel’s Innovation Hub/lab and InnoSuite and, customer networking, nurturing and retention events and Giftings.
• Responsible for sourcing for and negotiating with vendors and suppliers \
• Support for promotional activities for the event
• Preparing and managing project budgets
• Prepare post activity reports and analyze success/failure for future improvements
• Follow up on leads generated from events to achieve marketing ROMI targets
• Responsible in ensuring excellent customer experience at all events. e.g. survey, brand, CE and NPS scores.
• Any other ad-hoc duties as assigned by superior from time to time.

ROLE REQUITEMENTS

• Bachelor’s degree in business, marketing, communications, or relevant field of study
• 5 years of experience in telco or IT industry is an advantage
• Good written and verbal communication skills
• Familiar with telecommunications, cyber security, IOT, cloud computing concepts & terminology is a plus
• Knowledge of KPIs and marketing techniques for event management
• Customer focus (sincerely wants to improve customer experience)
• Experience working in a fast-paced and highly cross-functional organization
• Independent and great team player with proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast