Senior Executive Sales Support at CYIENT DLM Ltd

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Bid Management, Documentation Management, Customer Registration, Compliance, Data Management, Internal Coordination, Process Improvement, Communication, Problem Solving, Organizational Skills, Attention to Detail, MS Office, Cross-Functional Collaboration, Proactive Approach, Tender Submission

Industry

Computer Hardware Manufacturing

Description

Position: Senior Executive – Sales Support Organization: Cyient DLM Limited Work Location: Bangalore Job Summary: We are seeking a proactive and detail-oriented Senior Executive – Sales Support to assist our Sales team. This role is crucial for supporting pre-sales activities, managing customer registrations, and ensuring compliance with government and private defense sector requirements. The ideal candidate will excel at coordination, documentation management, and cross-functional collaboration, ensuring seamless support for the sales lifecycle. Key Responsibilities • Pre-Sales & Bid Support • Assist in preparation, consolidation, and submission of bids for defense tenders. • Coordinate and submit responses for RFQs, EOIs, RFIs, and other customer requests. • Ensure timely and accurate availability of required information for bid submissions. • Customer Registration Management • Complete and maintain company registrations with: o Public Sector Undertakings (PSUs) o Government Research Laboratories o Private Defense Companies • Ensure all registrations stay updated and compliant with customer requirements. • Documentation & Data Management • Collect, verify, and upload documents and data onto customer portals. • Maintain compliance standards and support the sales team in meeting submission deadlines. • Maintain systematic documentation to support audits and compliance checks. • Internal Coordination • Liaise with internal teams including Bid Management, Finance, Marketing, Operations, Program Management, and others. • Consolidate data from multiple stakeholders to support pre-sales activities. • Compliance, Tracking & Reporting • Maintain trackers for customer registrations, bid submissions, and related documentation. • Generate weekly progress and status reports for sales leadership. • Ensure adherence to organizational and customer-specific compliance guidelines. • Process Improvement • Identify process gaps and propose improvements for enhanced efficiency in registrations, documentation, and submission workflows. • Contribute to refining internal SOPs for defense tendering and sales support. Qualifications & Skills Education • Bachelor’s degree in Engineering, Business Administration, Arts, Science, Commerce, or a related field. Experience • Minimum 4+ years in sales support, sales coordination, bid management, or administrative roles. • Experience in Defense or Government tendering processes is preferred but not mandatory. Technical Skills • Proficiency in MS Office (Excel, Word, PowerPoint). • Familiarity with customer portals and tender/bid submission systems. Soft Skills • Strong communication and cross-functional coordination abilities. • High attention to detail with the ability to manage multiple priorities under tight deadlines. • Proactive approach with strong problem-solving and organizational skills. • Ability to work independently and collaboratively. Preferred • Exposure to defense sector processes, procurement norms, or government vendor registration systems.

Responsibilities

The Senior Executive – Sales Support will assist the Sales team with pre-sales activities, manage customer registrations, and ensure compliance with defense sector requirements. This role involves coordination, documentation management, and collaboration across various internal teams to support the sales lifecycle.