ABOUT US

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

ABOUT THE ROLE

You will be responsible to ascertain the smooth operation of the front counter services, supervision of the front counter team as well as the day-to-day operations

SOME OF THE KEY RESPONSIBILITIES INCLUDE

• Supervision of the front counter team performance, ensures front registration counters function smoothly (registration, appointment scheduling, billing, and cashiering)
• Ensure good co-ordination of roles & responsibilities among team members to provide excellent service delivery to all clients including patients/caregivers & other customers (both internal & external)
• Be an exemplary leader by walking the talk, ensures all counter staff holds their work with pride & always ready to serve.
• Attend to inquiries, feedback & service improvement with regards to front counter services
• Responsible for revenue collection & proper handover of collection
• Provision of monthly reports of related counter performance/s & data required.
• Assist HOD whenever there is update/new services &/or price review
  Req ID: 4276