FULL TIME – EXCELLENT BENEFITS PACKAGE

• Competitive Salary
• Onsite Seaham, Durham
• Company Pension.
• Life Insurance.
• Employee Benefits Platform.
• Employee Assistance Programme & 24/7 GP Access.
  Prima Cheese Limited is a leading award winning, multi-site cheese processing company.
  Operating within B2B markets with an outstanding reputation for quality, consistency, and service. Committed to delivering success and excellence to both our customer and teams in a supportive, collaborative working environment.
  With a proud 29-year heritage and continuous expansion this is a fantastic opportunity to join us in our exciting journey.
  Are you a detail-oriented, highly organised professional looking to join a dynamic and fast-paced export team? Prima Cheese Ltd is seeking an enthusiastic Senior Export Coordinator to support our expanding international operations.

ESSENTIAL REQUIREMENTS

• Strong written and verbal communication skills in English are essential. Proficiency in additional languages is an advantage.
• Ability to work under pressure and meet deadlines.
• Self-motivated with the ability to manage your own workload.
• A proactive team player with a positive attitude.
• Proficient IT skills including MS Office (Word, Excel, Outlook).
• Awareness and sensitivity to working with customers from diverse cultural backgrounds.
• Commitment to confidentiality, compliance, and safety standards.

DESIRABLE (NON-ESSENTIAL) REQUIREMENTS

• Degree or diploma in supply chain management/business administration or export operations.
• Previous experience in a similar export or logistics coordination role.
• Familiarity with SAGE200 or similar ERP systems.
• Understanding of export documentation and shipping procedures.
• Experience liaising with freight forwarders and coordinating international shipments.

THE ROLE

As a Senior Export Coordinator, you will play a vital role in the day-to-day operations of our Export Department. You will liaise with internal teams, freight forwarders, and international customers to ensure seamless order processing, shipping, and documentation. You’ll be fully trained and supported as you grow into an integral part of the export team.

KEY RESPONSIBILITIES

• Coordinate with internal departments to meet export schedules.
• Process orders and invoices using internal systems and SAGE200.
• Liaise with freight forwarders to arrange shipping and haulage.
• Prepare and complete export documentation accurately and on time.
• Coordinate bookings and update tracking systems.
• Oversee loading of overseas orders and track shipments.
• Manage the delivery of documents in line with payment terms.
• Update systems and logs post-loading, including freezer logs.
• Handle customer samples and trade show logistics.
• Support IT/QA teams to ensure print materials are correct.
• Resolve export-related issues and maintain high customer service standards.
• Contribute to ongoing improvements and uphold company standards.