Experience working in facilities or estate management for a minimum of 3 years (Essential)
Experience in the management of external suppliers, contractors and consultants covering a range of services (Essential)
Experience of the management and coordination of health, safety and welfare (Essential)
Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Essential)
Experience working in a project environment and the handover of new schemes (Desirable)
Experience working alongside multiple soft services trades and disciplines in including Security, Valet, Concierge and Housekeeping (Desirable)
Be polite and courteous at all times to colleagues and clients.
Communicate verbally in a clear, concise and business-like manner.
Responsibilities
Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
Day-to-Day administrative record-filing for all compliance paperwork.
Coordinating with staff, consultants and external contractors operating on the development.
Engaging resource from the estate management team as required to deliver facilities services.
Update, amend, maintain & manage the information for developments Facilities & Compliance paperwork.
Coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms in the Facilities Manager absence.
E-mail correspondence & communication on behalf of FM department on site.
Attend & minute meetings as required.
Feedback to the Facilities Manager & Contract and Compliance Manager on the status of works so to confirm that contractual payments can be made as applicable.
Support communication pathways with the incumbent contractors in order to promptly address any issues arising and obtain contemporaneous updates.
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