Senior Facilities Coordinator at JLL

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Vendor Management, Client Relations, Asset Management, Administrative Support, Project Support, Emergency Preparedness, Organizational Skills, Communication Skills, Interpersonal Skills, Problem-Solving, Time Management, Microsoft Office Suite, Health and Safety Regulations, Contract Administration, Customer Service

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Lead team to manage day-to-day workplace services activities for the facility. Serve as the on-site key point of contact for key stakeholders and clients. Identify and propose changes to improve operational and experiential aspects. Oversee facility management & maintenance program. Conduct regular management and operations meetings with the client. Manage employee satisfaction, budget, and ad-hoc requests. Manage the Front Office operations on Monday to Friday from 8:30 am to 6:00 pm Managing the FOH and meeting rooms, always keeping them tidy, neat and professional looking Repair & maintenance of office equipment Oversee the daily operations and maintenance of the facility including kitchenware eg microwave, coffee machines, etc. Maintenance of overall office infrastructure (carpets, flooring, plants, etc) Maintenance of IT server & NOVAC system Maintenance of MEP equipment Liaison with building management and other relevant vendors/service providers Maintain vendor records and contracts renewals Oversee emergency plans, fire drills, and safety audits Invoice tracking and monitoring Prepare monthly report for expenses Check the sound system, turn on the TV and projector Check the printer, refill paper, and clean Check stationery and refill stock as needed Prepare stationery or other necessary stuff for events/workshop Facility Operations: Oversee daily facility operations, including maintenance, cleaning, and security services Coordinate workspace setups, relocations, and reconfigurations Manage meeting room bookings and audio-visual equipment Ensure compliance with health and safety regulations Coordinating office services (e.g., workspace setup, A/V, catering, reception) Vendor Management: Coordinate with various service providers (e.g., cleaning, maintenance, catering) Monitor vendor performance and address any issues Assist in contract management and invoice processing Client Relations: Serve as the primary point of contact for client employees regarding facility-related matters Respond promptly to requests, complaints, and inquiries Maintain positive relationships with client stakeholders Asset Management: Track and manage office equipment, furniture, and supplies Coordinate repairs and replacements as needed Assist in inventory management and procurement processes Administrative Support: Maintain accurate records of facility-related activities and expenses Prepare regular reports on facility operations and performance metrics Assist in budget tracking and cost control measures Project Support: Participate in facility improvement projects and initiatives Assist in implementing new workplace strategies and technologies Support sustainability and energy efficiency efforts Emergency Preparedness: Assist in developing and maintaining emergency response plans Participate in safety drills and training sessions Qualifications: Bachelor's degree in Facility Management, Business Administration, or related field Minimum 5 years' experience in facility management or related role Strong organizational and time management skills Excellent communication and interpersonal abilities Proficiency in Microsoft Office Suite and facility management software Knowledge of health and safety regulations and best practices Experience with vendor management and contract administration Customer service-oriented with a problem-solving mindset Ability to work independently and as part of a team Flexibility to adapt to changing priorities and work demands Location: On-site –Kuala Lumpur, Malaysia JLL Privacy Notice JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

Lead the team to manage day-to-day workplace services activities for the facility and serve as the on-site key point of contact for key stakeholders and clients. Oversee facility management and maintenance programs while ensuring compliance with health and safety regulations.