Senior Federal Deployment Manager | Active Security Clearance at Palo Alto Networks

Reston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

230000.0

Posted On

16 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Client Engagement, Technical Intelligence Analysis, Government Familiarity, Communication Skills, Presentation Skills, Cybersecurity Knowledge, Cross-Functional Collaboration, Analytical Support, Technical Troubleshooting, Customer Advocacy, Feedback Solicitation, Contract Renewals, Customer Expansion, User Adoption, Training, Relationship Management

Industry

Computer and Network Security

Description

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Palo Alto Networks Xpanse Deployment Management team is responsible for the successful implementation, execution and relationship management of all national security engagements. This team sits between Sales, Product, and Engineering to deliver maximum analytical value to our end users, ensure strong product engagement, drive renewals and expansions, solicit product feedback, and scope new product features. As a Senior Deployment Manager, you will serve alongside mission-focused, cross-functional teammates to identify processes, product features, and deployment strategies that pave the way for Xpanse to scale quickly both within existing customers and to new customer bases. Senior Deployment Managers will work with senior team members and executives across Palo Alto Networks to continually improve product performance and impact, effect customer satisfaction and retention, and facilitate rapid feedback loops between Product and our users. Your Impact Onboarding Training users on the technical functions of the Expander and ILI platforms Conducting leadership briefings at customer sites to ensure understanding of Xpanse’s capabilities and engagement progress Definiting workflows, implementing Expander and ILI into existing toolkits, and understanding their most pressing challenges Embedding with the customer to maximize impact and operationalization Account Management Driving user engagement and adoption; understanding the unique bureaucratic environments in which the user operates Leading customer training with Xpanse products and services Managing relationships with user-level and executive-level stakeholders Providing analytical support at customer request; guiding customers through analytic workflows within Expander, participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI Technical troubleshooting (in collaboration with Engineering team) Serving as “customer advocate” with members of product management and engineering to improve our products Soliciting and documenting customer feedback using qualitative and quantitative methods Writing and disseminating detailed engagement progress reports to relevant team members across the team Renewals and Expansion Working closely with Sales to facilitate contract renewals and customer expansions on products and services Qualifications Your Experience 7+ years of experience in technical client engagement and/or technical intelligence analysis Familiarity with government and military organizational structures, e.g., how mission priorities and workflows influence technology adoption Ability to systematically analyze challenges and drive measurable improvements in user adoption Strong communication and presentation skills with the ability to brief senior leaders Demonstrated ability to learn and absorb new technical domains quickly Advanced understanding of broad cybersecurity issues (plus, not a requirement) Proven track record of thriving in cross-functional environments and building trust across Sales, Product, and Engineering Active U.S. TS/SCI security clearance required at time of hire Travel expectations of 30% annually Additional Information The Team Our theater-based Technical Solutions team collaborates with large organizations around the world to accelerate platform adoption and ensure long-term customer success. As part of our Worldwide Technical Solutions organization, you find fulfillment in empowering our technical sellers with access to AI-driven tools and automation, demos and sandboxes, design and deployment guides, and comprehensive technical training and certifications, with the ultimate goal of maximizing their effectiveness as a technical seller and enabling them to solve the most complex security challenges. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Senior Deployment Manager will oversee the implementation and relationship management of national security engagements, ensuring strong product engagement and driving renewals. They will work closely with cross-functional teams to improve product performance and customer satisfaction.