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Senior Field Applicaiton Engineer, Overseas at Eaton USA

Shenzhen, Guangdong Province, China -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrical Engineering, Electronics, UPS Products, Technical Support, Customer Engagement, Problem-Solving, Communication Skills, Training, Sales Support, Interdepartmental Communication, Troubleshooting, Electrical Installation, National Electrical Code, Fluent in English, Fluent in Chinese, Customer Focused

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Responsible for effectively supporting the sales activities in business growth and customer engagement to achieve the sales targets. a. Responsible for professional service such as product inquiry, product technical support, and appropriate assistance for marketing activities b. Arrange suited product or service training course by sales team's demand e. Interdepartmental communication regarding complaint resolution and root cause analysis g. Liaising and maintaining customer relationships whilst maintaining quality customer service. Bachelor's degree in electrical and Electronics or related. Minimum 5 years of related working experience Knowledgeable in UPS products and applications Must be able to make technical proposal presentations to customers and consulting engineers. Factory and field troubleshooting methods and equipment Electrical installation methods, practices, and the National Electrical Code Fluent in English and Chinese required Customer focused Good communication skill Result-oriented with good problem-solving skills

How To Apply:

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Responsibilities

The Senior Field Application Engineer is responsible for supporting sales activities to drive business growth and customer engagement. This includes providing technical support, arranging training courses, and maintaining customer relationships.