SUMMARY

Meissner’s Applications Engineering team is scaling globally to address rapidly expanding market opportunities. As part of a highly functioning team of engineers, you’ll be charged with adapting Meissner’s technology platforms to end-users’ processes, implementing these as a critical part of medicine manufacture.
This team supports clients throughout the world by overseeing the design of novel, efficient and cost-effective process solutions while also confirming a robust supply chain, establishing market value, ensuring a seamless transition to manufacturing, and providing assistance and technical support necessary to ensure the successful implementation thereof.
Meissner Filtration Products is seeking a Senior Field Applications Specialist to join the company’s Applications Engineering team. The position will report to the Applications Engineering Supervisor based in the US.

QUALIFICATIONS, EDUCATION AND EXPERIENCE

• Bachelor’s degree (B.S.) in Mechanical Engineering, Biomedical Engineering, Chemical Engineering, Manufacturing Engineering, Industrial Engineering, Industrial Technology, or equivalent technical discipline from a four-year college or university. Master’s degree (M.S.) preferred.
• Must have at least 5-8 years of experience as a technical specialist in single-use systems and technologies geared toward the pharmaceutical industry. Filtration experience is a plus.
• Proven ability to work independently, with strong self-motivation and time management skills.
• Travel to client facilities and Meissner entities globally may account for 25% of time or more.
• Able to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

Duties and responsibilities include the following. Other duties may be assigned.

• Participate in industry standards groups, committees, and organizations to ensure processes and products are cGMP compliant, follow best practices, and are compatible with the regulatory environment required by our pharmaceutical customer base.
• Understand how the regulatory body in their territory impacts the design and development of single-use systems, and relays that back to the Applications Engineering team.
• Establish strategic relationships directly with our customers as a trusted and reliable technical partner.
• Act as the first line of defense for customer-related questions of single-use systems and filtration inquiries as an established subject matter expert (SME) in multiple areas.
• Prepare and give presentations at industry conferences on a specific topic of their expertise.
• Participate formally in the AE Mentoring Program, as a Mentor for at least two newer team members.
• Work directly with Business Development and other relevant teams to develop and maintain positive and collaborative technical relationships with clients in EMEA and surrounding areas.
• Helps to maintain and increase product usage and support relevant internal teams by leading on-site and virtual technical discussions, presentations, and demonstrations.
• Collaborates on pricing strategy, pricing models, and value engineering.
• Provides frontline training and troubleshooting of issues related to implementing Meissner’s technology platforms at client facilities.
• Acquires feedback and expectations from clients and relay that information to relevant internal teams.
• Collaborate with other departments to ensure best practices are communicated throughout the organization.
• Assist with Applications Engineering core functions including supporting client inquiries:
• Develops single-use systems designs based on user and process requirements.
• Manages Applications Engineering Projects in Customer Relationship. Management (CRM) software to streamline and track interdepartmental customer-related communication.
• Manages library of single-use componentry for use in single-use assemblies
• Supports single-use systems production.
• Provides product support for single-use systems and filters.