Senior Field Engineer at KCF Technologies

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Technical Expertise, Customer Service, Communication, Vibration Analysis, Automation, Engineering Design, Data Collection, Mentoring, Field Assessments, Troubleshooting, Project Management, Safety Compliance, Emerging Technologies, Sensor-Based Modules, Operational Efficiency

Industry

Software Development

Description

Perks & Benefits: At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you. Full-time benefits include: 100% company-paid Medical, Dental, Vision, Disability, and Life Insurance premiums Health Savings Account with generous employer contributions Flexible work model for most positions, “work from home, work from anywhere” Competitive compensation & bonus opportunities Four weeks Paid Time Off; Paid Holidays + "Flex" Holiday 401(k) with company match Monthly cell phone and internet stipend $500 annual wellness reimbursement Learning culture committed to growth and continuous development Mission & Values: KCF Technologies exists to solve the world's machine health problems to drive safety and sustainability for our communities. We empower industry to eradicate downtime, waste, and injuries with KCF's Machine Health Solutions Platform. Learn more at www.kcftech.com Curious about what working at KCF is really like? Explore Life at KCF here! If you’re an A-player who wants to be part of one of the most important companies revitalizing machine health across the world, KCF is the place for you. If our values resonate with you, please keep reading! Core Values: Smarts: We are humbly aggressive lifelong learners. Grit: We are scrappy, proactive problem solvers who don’t stop until the job is done. Drive: We demonstrate an insatiable hunger to serve others. Responsibility: We do the right thing and contribute to the greater good. Autonomy: We own our work and define how we do it, while aligned with the greater mission. Where You Come In Are you a tactful, detail oriented, problem solver? Do you strive to work smarter, more efficiently, and more effectively? Are you able to breakdown complex problems into easy-to-solve tasks? Are you able to explain a complex topic in an easy-to-understand and direct manner? Do you enjoy independence and autonomy? Are you willing to challenge the status quo? If this is you, then we encourage you to consider the Senior Field Engineer opportunity with KCF Technologies. The Senior Field Engineer can be located anywhere within the United States, with our work from home, work from anywhere model. KCF Technologies is seeking a Senior Field Engineer to join our growing field operations team. At KCF Technologies, we embrace our customers problems, seek solutions, and win with them. We transform industry with a comprehensive machine health platform by using our Smarts, Grit, and Drive to solve age-old problems. Work-life balance, autonomy, responsibility, and career fulfillment are some of the key pillars of who we are. This is starting to sound like your next challenge, right? Read on for more info! Travel Requirements: This role requires up to 90% travel, primarily by air or rental car, as our customers are located throughout the United States. Most travel occurs Monday through Friday, though occasionally it may extend into the weekend. In some cases, assignments can be combined into longer trips (up to 10 consecutive days). When this happens, additional time off will be provided afterward to balance your schedule. Travel reimbursement is done via company credit card or personal card following the company's travel & expense policy guidelines. PPE is also covered by the company. Essential Functions: Partner with Project Managers to deliver customized engineering solutions for customers utilizing our advanced technology. Conduct on-site assessments, installations, training, and troubleshooting for KCF’s full range of hardware solutions. Collaborate with engineering, sales, and product technology solutions teams to enhance operational efficiency, reliability, and performance of KCF hardware offerings. Design and oversee field experiments, data collection, and trials to validate solutions and gather actionable insights. Lead complex troubleshooting efforts for hardware and software issues, documenting results for feedback to product technology solutions teams. Provide guidance and technical expertise to field technicians and engineers, promoting skill development and knowledge transfer. Prepare detailed reports, documentation, and presentations that summarize findings, recommendations, and project outcomes. Stay up to date with industry trends, emerging technologies, and best practices. Represent the company as a subject matter expert at client meetings and industry events. Collaborate with the Project Management and Product Technology Solutions teams to assist in new product rollouts, creating field procedures for the PiezoSensing module and other product lines. Lead or participate in high-impact corporate initiatives, including large-scale hardware assessments and system calibrations. Identify and drive optimization projects tailored to customer needs and operational efficiency enhancements. Ensure compliance with all Field Service and Safety Forms and processes. Complete complex Engineering Design work as assigned in conjunction with the Project Manager. Assist in the installation of Advanced Hardware Solutions as well as data validation and accelerometer audits. Participate in scheduled field services as directed by the Field Operations Manager or Coordinator. Complete all required safety training and comply with service and safety protocols during on-site work. Mentor assigned junior staff, advancing their technical knowledge and soft skills. Complete all required KCF Academy training within specified time frames. Advance expertise in specialized fields to improve operational processes and customer satisfaction. Other duties as assigned by the supervisor and other KCF leadership staff. Qualifications: GED required; bachelor’s degree in engineering, trades program or equivalent experience including any of the following; Vibration Analysis (Route Based) Experience, Millwright Experience, Electrician Experience, Controls Technician or Engineer (PLC) Experience. Military Communications or Maintenance Experience; Airforce AFSC 3D_series, Navy – ET, IT series, Nuclear Power Program, Marines MOS 06XX series, Army 25 & 17 series, Airforce AFSCs – 2A_series, Navy – AD, AE, AMT, AT, EM series, Marines MOS 60 _series or 67_series, Army MOS91 series and 94 series. 5+ years relevant experience. Experience in any of the following is preferred, but not required: vibration analysis, radio frequency, programmable logic controller, automation, and manufacturing/industrial plants. Able, willing, and excited to visit and maneuver through large industrial plants Ability to travel 90% of the time Ability to travel internationally 20% of the time A valid U.S. passport is required; KCF will financially support hire through process if needed. Excellent verbal, in-person, and digital communication, capable of articulating complex information clearly and effectively to both technical and non-technical audiences Strong orientation towards customer service, able to manage client relationships effectively, and handle concerns with empathy and professionalism Ability to solve problems, through proactive identification and effective troubleshooting under pressure Positive demeanor, showing resilience and optimism in challenging situations. Attention to detail in technical tasks, such as sensor placement and system configuration, ensuring the reliability and effectiveness of our monitoring systems Familiarity with emerging technologies, especially in sensor-based modules like PiezoSensing. Proven ability to lead and mentor junior staff. Minimum Physical Expectations: Ability to walk, stand, and sit for long periods of time Ability to climb stairs and ladders, bending, and occasional lifting of material up to 20 pounds The industrial setting will result in exposure to hot and cold temperatures, noise, fumes, limited dust, and chemical agents. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency At KCF Technologies, we are an Equal Opportunity Employer. The only things we require for employment, compensation, advancement and benefits are performance and a good team attitude. No one will be denied opportunities or benefits, and no employment decisions will be made, on the basis of race, religion/creed, national origin, ancestry, sex, sexual orientation, gender, gender identity, age, disability that does not prohibit performance of essential job functions, protected veteran status, medical condition, marital status, pregnancy, genetic information, possession of a general education development certificate (“GED”) as compared to a high school diploma, or any other characteristic protected by applicable federal or state laws. KCF complies with applicable state and local laws governing nondiscrimination in employment in every location in which KCF has facilities.

Responsibilities

The Senior Field Engineer will partner with Project Managers to deliver customized engineering solutions and conduct on-site assessments, installations, training, and troubleshooting. They will also lead complex troubleshooting efforts and provide guidance to field technicians and engineers.